Get tech support for your O2 issues

Resolved! Sony Xperia 10 lll - dual sim?

I have my new Sony Xperia 10 lll. I've transferred most of my data over and almost completed personalizing it. I'm still using my old phone until the new one is "perfect". I've inserted the new SIM card sent with the phone. My question is: do I need ...

Resolved! out of country, new phone shows sim but cant access data

TLDR, im in france for work and my trusty Samgsung A17 finally kicked it. It works while plugged in but dies quickly when unplugged. I bought a Iphone 12 mini and slotted in my existing sim card. It picks up my phone number and that im on O2 but even...

Resolved! Transfer data from water damaged phone

Hi, my poor Google pixel 3a has suffered water damage from having been in a very steamy room. The screen is all black and bit blue and cannot be used. My question is, when buying a new Google pixel phone, how can I transfer all my photos and folders ...

Resolved! Can i buy a data only sim for galaxy watch4?

I recently bought a cellular enabled galaxy watch4 am i able to take out a o2 data only sim and connect my watch to it? So i can use that new number as my cellular connection for the watch

Resolved! Travelling to Malta

Hi I will be travelling to Malta on Saturday 9th October and I wanted to double check that I can still use my data and make calls whilst there. I am asking as I wasn't able to do either when I was in Greece in July/August.

Resolved! Changing sim

I currently have a pay monthly contract which is up for renewal in Feb. The monthly cost to too expensive and does not change on my upgrade options. I have looked at and found a sim only deal but how do I cancel my current contract, take out the sim ...

Resolved! Cant text or call

I cant send texts or make phone calls. My phone cuts off straight away when i try to ring anyone. II am late paying bill but spoke to someone who said my phone wouldn't be cut off. So im confused why it isnt working.

Resolved! Do I need to cancel sim-only contract if upgrading to o2 via a different provider?

Hi. My sim-only contract is due to end 18/11/21. I’ve seen an o2 through Mobile Phones Direct - do I need to cancel my contract and settle up before switching or will be it done automatically once I switch? Thanks

Resolved! No 4G or 5G

I’ve had my new iPhone 13 pro max for a week now. It only operates on Wi-fi. When there is no wi-fi, my phone is useless, I have no 4G Or 5G.

Resolved! My mobile data isnt working but my bill is payed what can i do

Hi my mobile data hasn't been working for the last 3 days since i payed my bills and I'm starting to get annoyed that i can't use something i have payed for what can i do to fix this?

O2

Forum Posts