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Resolved! How do I pay a final bill then?

After my contract ended, I assumed that would be it, so I cancelled the direct debit. O2 then shoved me on to some rolling 'deal' without my consent, and I've had to pay off those bills individually. I ordered a disconnect, and after a month have now...

zerothree by • Level 1: Joiner
  • 717 Views
  • 1 replies
  • 0 kudos

Resolved! New phone and sim, no signal

New iphone has arrived with a new 5g SIM card. All installed and swapped over however sim has not activated yet. How long should this take? I’ve tried restarting and switching to airplane mode a few times with no luck.

Gggg by • Level 1: Joiner
  • 1394 Views
  • 1 replies
  • 0 kudos

Resolved! Opt in to Volt

I'm an O2 and VirginMedia customer and you're both teasing me with Volt benefits, which I can opt into on My O2, My Offers. There isn't a My Offers dropdown so I can't opt in from My O2. Nothing has changed since your original publicity. Why can't yo...

Resolved! Click and Collect

What I.D do I need to collect a phone from O2 shop?

Hansig by • Level 1: Joiner
  • 1483 Views
  • 1 replies
  • 0 kudos

Resolved! 18+ age verification

Hey, I need to turn on my age verification so I can use certain apps and web sites that I normally use but age verification is turned off. 202 is closed and I don't have a primary number to send a code to as that sim card is missing

Resolved! Text messages failing to send

For the last month or so about 2 or 3 times a day my text messages are failing to send but I've got signal, o2 say there's no problems in the area so any ideas ? I'm using a Samsung s10 plus

Shaun1972 by • Level 1: Joiner
  • 2283 Views
  • 1 replies
  • 0 kudos
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