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Resolved! Asphalt 9 legends £100 tokens redemption

Hi I have been looking everywhere for information on how to get/redeem the offer with the Sony Xperia 1 iii for £100 on asphalt 9 legends and cannot find any information anywhere...??? I have loaded the game up and there's nothing there. Can anyone p...

Resolved! How to get my SIM metwork unlock PIN?

I have put my SIM into a new phone, because the one I was using dided yesterday.The new device is asking for a SIM metwork unlock PIN, but I don't remember it. Nor I have it written down anywhere. Can I activate my SIM through my O2 app? If so, would...

Oleksiy by • Level 1: Joiner
  • 1233 Views
  • 3 replies
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Resolved! Change bank details to business account

Hi, I have recently gone self employed and use my phone as my business phone and would like to change my billing details to my business bank account. I have tried this on the app but I can’t change name to my business account name?

DannyC16 by • Level 1: Joiner
  • 1441 Views
  • 3 replies
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Resolved! Apple Watch

If I buy the Apple Watch on pay monthly as a Christmas gift for my partner does his iPhone also need to be on o2, as he is currently on virgin. thanks

Resolved! Changing network

I have recently received a new SIM from a different provider. I tried to install but was informed by phone is locked. I have tried to phone the customer service number but due to being automated I can not find the answer I need. I have tried logging ...

Lorna2 by • Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling O2 Contract due to poor service

I have been calling and calling 202 to cancel my contract with O2 and pay off the remaining balance I have with O2 due to poor network coverage and generally bad reception. I called 5 times already and every time an agent picks up, they just drop the...

Resolved! Wrong Email

I just brought a new product from o2 and signed up for the service but I put in the wrong email. my order number is ms-319328874Because I put the wrong email I haven't gotten an email with my order details or new contact can I be sent that please my ...

Kezia by • Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

Resolved! S21+ terrible signal coverage

I have recently upgraded from a p30 to a s21+ and all I can say is I wish I didn't! NEVER had any issues with signal on the p30, never dropped calls always had mobile data. Since getting this s21+ I struggle to hear people on the other end of the pho...

Court94 by • Level 1: Joiner
  • 593 Views
  • 1 replies
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Resolved! Disney+ problem activating my subscription

I have signed up to Disney + via O2 but when I click on the email from O2 to activate it, I log in then get an error message saying there was a problem activating my subscription. Really frustrating. Can anyone help please?

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