Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Phone disconnected

My phone has been disconnected. I have paid my outstanding bill. How long u till it is working again

Football1 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Does 02 have a live chat help line?

I tried to phone and was told 30 minute wait. I'm still waiting for my old telephone number to change to my new phone from my old provider and phone, have sent the PAC code

Sheena2 by Level 1: Joiner
  • 694 Views
  • 1 replies
  • 0 kudos

NO PHONE SIGNAL AT ALL

I am a central Winchester resident and have been having problems with my phone signal for months now. It has been especially bad over the past 3 weeks - to the extent that I cannot even obtain 3G coverage or a phone signal when out of the house. I am...

barred SIM

My SIM is barred and I can't call to fix the issue. I had a delayed payment which is now paid. Yet, still barred. Any advice on what to do?

Haifa by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! WiFi calling on Iphone 12 Pro Max

Please can you advise how I activate wifi calling. I have followed the procedure on my phone settings but it is advising to contact O2. Perhaps I just need another SIM card or firmware update. Any help would be appreciated Thanks

Resolved! Data use in United Arab Emirates

Hi, is there any tariff, sim, bolt on or other means available from o2 whereby I can use my UK allowances in the United Arab Emirates?Thanks.

Andy_66 by Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! Asphalt 9 legends £100 tokens redemption

Hi I have been looking everywhere for information on how to get/redeem the offer with the Sony Xperia 1 iii for £100 on asphalt 9 legends and cannot find any information anywhere...??? I have loaded the game up and there's nothing there. Can anyone p...

Resolved! How to get my SIM metwork unlock PIN?

I have put my SIM into a new phone, because the one I was using dided yesterday.The new device is asking for a SIM metwork unlock PIN, but I don't remember it. Nor I have it written down anywhere. Can I activate my SIM through my O2 app? If so, would...

Oleksiy by Level 1: Joiner
  • 1236 Views
  • 3 replies
  • 0 kudos

Resolved! Change bank details to business account

Hi, I have recently gone self employed and use my phone as my business phone and would like to change my billing details to my business bank account. I have tried this on the app but I can’t change name to my business account name?

DannyC16 by Level 1: Joiner
  • 1446 Views
  • 3 replies
  • 0 kudos