Solved: Samsung A12

Martini · ‎09-12-2021

Cannot make or receive calls on phone. I changed the sim with one from my daughter's £ phone and phone works perfectly with sim ???

jonsie · ‎09-12-2021

Either the account has been barred or the sim has failed

A O2 store will provide you with a replacement sim, take some photo ID with you

or

Hi

Looks like you should contact the customer service team as they can help with that – message them on Social Media if that works best for you –

See links below

jonsie · ‎09-12-2021

Either the account has been barred or the sim has failed

A O2 store will provide you with a replacement sim, take some photo ID with you

or

Hi

Looks like you should contact the customer service team as they can help with that – message them on Social Media if that works best for you –

See links below

O2