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Resolved! voicemail

Hi everyone i need advice about voicemailso last week i get new sim only deal contract with O2 and transfer my old number from Vodafone,i dont know what happen but now i have red dot on my voicemail icon and when check the voicemail is not new messag...

Resolved! verification code

hi , i have a phone in my basket as upgrading however i cannot continue as it says it willl send me a verification code to my mobile, however my old phone is broke hence the early upgrade, how do i contiue with purchase without code. thanks

Resolved! I want to cancel an iPhone order I didn't make!!

I was phoned today by O2 telling me I was chosen for a 40% reduction on my current set up. I told him I didn't want an iPhone 13 Pro as I get hand me down phones. He also said to keep my custom I could have an Apple Watch, black or white, for free! S...

Resolved! I got a replacement phone & sim - now mobile data won't work and have tried obvious solutions

Hi folks! My son was mugged and his orginial phone stolen. Went through the insurance process and he got a new phone with a new sim and the same phone number. Grand! But now, mobile data doesn't work. I have tried the obvious - mobile data is switche...

Resolved! 4G, 3 bars, and no (or very very slow) internet

Every time I go to my local ASDA I have 4G connection and 3 bars of signal, but the browser searches hang, WhatsApp messages don't send. Drive out the car park, and boom works fine. What's going on? It's not like it is busy at 10pm at night, when I g...

Mast issues in ME10 3RN for over 21 months and counting!!!

Having contacted O2 about poor signal in ME10 3RN postcode back 21 months ago, I was told and verified by the network checker that a nearby mast wasn't working. On a weekly basis from that moment and still going on today, I get texts and emails to sa...

Resolved! Late Bill Payment - When will my account be unbarred?

I have paid a late bill with email confirmation. When will I be able to text, call and use 4G? I need someone to unbar my account so I can do this please!