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Resolved! Old phone has been disconnected & new one isn’t going to be activated for 24 hours, now I have no ph

My old phone has just been deactivated but my new phone isn’t going to be activated for 24 hours. Now I have no phone & can’t call anymore - PLEASE HELP

Resolved! Wifi calling

Hi i have just ported my number from Vodafone to o2 and still using my Vodafone Samsung S10I cant get my wifi calling back working and from other posts it looks like i need someone at o2 to make some changes to my account. Hopefully someone can sort ...

cant here on calls ear speaker very low checked all settings but still the same

cant hear on phone speaker very low tried sim in 2 other phones and sound low on them , ordered and fitted new sim with same mob number and again sound is low , everything else fine ?

Resolved! No mobile signal

Since the storms over the past couple of days my O2 phone signal has hugely deteriorated. From having a strong 4G signal I now have no 4G and 1 bar signal (using iPhone). O2 status checker says no problems; I’ve followed the instructions to check my ...

Resolved! Not connected to network

Hi, i recently paid for an upgrade to the new S22 Ultra as my current phone's screen was smashed. Knowing the device was only to be delivered on the 25th of this month, it seems my old sim/contract was shutdown, hence not connected to the O2 network....

Resolved! Have o2 been emailing to request email address verification?

Have o2 been emailing to request email address verification?

Resolved! no internet connection

hi, im in france and added a o2 travel to my package. o2 is telling me its actavited and working, but its not. ive reset network, turned on/off roaming,my phone and all the normal thing and still nothinh. ive manually cellected each network provider ...

Resolved! Screen on Samsung S21 Plus has gone black

Hi I have a Samsung S21 Plus, under 10 months old and whilst using it last night, the screen just turned black. The touch screen element still seems to work, although I cant see anything. I can receive calls and make calls through voice activation. I...

Resolved! problem in sending texts to o2

hi I have just got a new contract on my old sim and together with my partner (who got a new sim) we were advised to go for loyalty discount by texting to 21500 as we live at same address and have been with o2 for years Both of us have tried to send o...

Resolved! Kana Ref : 1338532279

I have filled in a migrate my phone number request form and been asked to setup a chat to resolve.

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