Repairs

[Keden_02]

Hi I dropped my phone in the bath I'm wondering if you would be able to repair it or send one out which is the same as I'm still paying for the phone 

[Cleoriff · Accepted solution]

Hi @Keden_02 

You can send your phone for repair but I'm afraid you won't get a replacement.

Have you got insurance? You don't mention it, so I'm presuming you haven't?

Info on repairs here.

https://www.o2.co.uk/help/device-and-sim-support/device-repairs 

[Keden_02]

No I don't have insurance that's why I'm wondering if you can repair it as it's water damage and I'm still paying for the phone 

[MI5]

@Keden_02 

Just to be clear, you will need to pay for repairs and water damage is rarely repairable.

Cut your losses and just buy a new phone.