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Dual sim no network coverage on e sim

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PaulBis
Level 1: Joiner
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on ‎09-02-2022 09:02

on ‎09-02-2022 09:02

I am in Greece and have an SE which I use with dual sim (Greek) and e sim (UK) it has been working no problem but now has no network coverage all settings have been checked and cannot see the problem

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MI5
Level 94: Supreme
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on ‎09-02-2022 09:12

on ‎09-02-2022 09:12

@PaulBis 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - Change data apn to "mobile.o2.co.uk"
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151983 Posts
  • 651 Topics
  • 28891 Solutions
Registered:

on ‎09-02-2022 09:12

on ‎09-02-2022 09:12

@PaulBis 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - Change data apn to "mobile.o2.co.uk"
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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