Get tech support for your O2 issues

Resolved! 18+ age verification

Hey, I need to turn on my age verification so I can use certain apps and web sites that I normally use but age verification is turned off. 202 is closed and I don't have a primary number to send a code to as that sim card is missing

Resolved! Text messages failing to send

For the last month or so about 2 or 3 times a day my text messages are failing to send but I've got signal, o2 say there's no problems in the area so any ideas ? I'm using a Samsung s10 plus

Resolved! Can I upgrade my daughters phone without her being text about it

I’m hoping to upgrade my daughters phone but don’t want her to know until Christmas, will 02 message her phone to alert her or give details of delivery

Resolved! Report phone stolen

Hello, I urgently need help, I need to report my stolen phone and sim, I don't know how to contact you since I don't have a phone to call,

Resolved! How to cancel a sim card - 14 day cease?

I had a call fgrom virgin offering me an upgraded package an dthey advised I had to have a new o2 sim. I dont need a sim - I have 2 o2 phones already in the household but as a bundle it made the bill cheaper. whenthe contract was emailed the price wa...

Resolved! Terrible reception recently, & from 4G to 3G??

Why is it, in the last 3 weeks, in areas Ive used my phone in previously, I never had problems with phone calls and I'm also having problems where my phone is only showing a 3 G network as opposed to what it was, a 4G? I can't make calls in areas tha...

Free Apple music link does not work

Hi, I have a SIM only 12 months contract for now 2 weeks including a Free Apple Music for 6 months and the Free Apple Music link sent to me by text message on 1dec, redisrecting me to the PRIORITY App does not work. When clicked, it says “The Priorit...

Email Outlook

Hi i changed my email password at 10am this morning, now i cannot send any emails on my mobile, but i can receive, but on my laptop all works perfect, please help ? I get a message of cannot connect to server, plus keeps saying enter credentials ! Th...

Resolved! Charges whilst abroad

I am told whilst abroad in the caribbean i will be charged if i don't which off my voicemail. Do I have to call O2 to switch this off or can i do it myself? Also am i charged if i receive a text message?

Resolved! Turn off safe search

How do I turn off safe search?

O2

Forum Posts