Resolved! Cancelled my direct debit
Hi. I cancelled by mistake my direct debit and I can’t pay my bill now.
Hi. I cancelled by mistake my direct debit and I can’t pay my bill now.
I have upgraded my iPhone but it won’t connect to 02 and when I put my old one on it’s still on 02.
Ho do you enable wifi texting, I live in an area with no signal deep in the countryside! I have wifi calling activated but how do I enable WIFI texting. I need to get my auth codes to be able to use apps! And before you say Whatsapp. That is great! B...
I saw a Black Friday offer (£20 fee and then £30 a month for 20GB) seemed very good, £20 was taken from my PayPal account instantly, then I had to sign a direct debit mandate where the amount was suddenly £47 a month but said with discount would go d...
Hi, I ordered a new phone on Sunday, well I thought I did, turns out the order didn't go through, I tried again several times today, but I keep getting the message "something went wrong, call 202" I called the number but won't connect. I don't know w...
Hi,My new phone was supposed to be delivered around two weeks ago but it has not been. The tracking system on DPD said it was "on its way back to O2", however on my app it now says that the order is complete. I do not know who to contact about this a...
I want to add extra charges but it won't let me
I received a message on Sunday the 28th November reminding me to pay my bill within the next four days or face late charges. I have made several attempts to pay the bill online but have been told that 02 are experiencing problems and to try again lat...
Can someone send me a link of how I can arrange a return. I need a QR code I believe
I can’t sign in because yous need my number to send me a verification code but I can’t receive that verification code because yous stopped me from making calls or receiving calls and also stopped me from receiving texts and sending texts