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Resolved! Getting a message "not registered on network"

I cannot make any calls on my 02 mobile and getting the message "not registered on network"

Resolved! How do I cancel my phone insurance

I just want to cancel my insurance and apparently advisors are never avaliable and the customer service line isn't working for some reason for me

Resolved! Phone not sending texts or receiving

Hi my calls are working but my phone won’t sent sms text messages and doesn’t seem to be receiving them. I can sent i messages but not sms ones

Resolved! Living in Europe

I now live in Europe but still have my uk phone number on contract.I need to know the cheapest way of keeping that uk number without continually being charged roaming charges.Can I change to a SIM only?Thanks in advance

Resolved! Overdue bill

Hi, unfortunately I have been unable to pay my bill for quite some time due to financial difficulties, I am now able to pay all outstanding debts and get my number turned back on, however I’m unable to access the my o2 app to settle the debt it also ...

Resolved! Not an o2 customer, but someone opened an account in my name

Hello, I have had an o2 account fraudulently opened in my girlfriends name. None of us are an o2 customer, we reported the fraud to o2 and also to fraudpolice, I got told that an outcome would be determined and they would email me within 10 days. I n...

Resolved! View older call history

I want to view my call history from November 2018, but I can only go back to January 2022 on My O2.Is this possible to do?Thanks

Resolved! Cape Verde

Hi I’m going to Cape Verde soon what will I be charged for call texts and internet please

Resolved! getting a new phone

Hi i am currently with O2 but i would like to leave and join another network but keep my number if possible. Please can you help me do this ?

Resolved! Service not activated on network

Mid text conversation with someone from my home, so nothing unusual that should impact signal and suddenly getting "message not sent: service not activated on network" Have checked local network, no issues. Restarted phone and put airplan mode on and...

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