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Forum Posts

Resolved! Signal booster

Hi where I am working and staying away for the next year the phone and data signal is very low is possible to get a booster/arial thanks

MAXI11 by Level 1: Joiner
  • 493 Views
  • 2 replies
  • 0 kudos

Resolved! Disney free for 6 months!

Morning o2 Messsaged to say I was entitled to 6 months free Disney plus. O2 have now cancelled my subscription that I pay for however when I try and activate the 6 months free on my account it’s not working. I’ve promised my children to watch the new...

Resolved! DATA PLAN / CALL PLAN CONFUSION

Hi my son didn’t want a phone for his 1st phone but instead an Apple Watch SE (GPS/Cellular). A more expensive option I know but Ive set up refurbished iPhone 8 with 02 (£8 per month) with unlimited texts / calls and 5GB data to support the watch but...

TeresaM by Level 1: Joiner
  • 833 Views
  • 5 replies
  • 0 kudos

Resolved! Increasing the ring tone length to 30 seconds

I was hoping someone can help me with an issue I have. I bought a Dora 8050 smartphone for my elderly mother. I’m the bill payer and account holder. This phone runs Android 9 (Pie). The issue I have is the ringtone length is set to 15 seconds (defaul...

JD761 by Level 1: Joiner
  • 7650 Views
  • 10 replies
  • 0 kudos

Resolved! Disney free for 3 months ..anyone been able to activate this offer? As the link just says “oops”

Hi, received an offer for Disney plus free for 3 months just because it’s Christmas.. sent off the text and received email thanking me for taking up offer and advising it will be set up within 24 hrs .. and I will get text from them once done ..this ...

Loulou3 by Level 1: Joiner
  • 878 Views
  • 4 replies
  • 0 kudos

Resolved! Virgin Media Wifi

I can use the 02 wifi hotspots, and I have been able to use Virgin Media Wifi on the tube however i switched my phone on and off and now it doesn’t connect to VMW on the tube. How come ? I get the error message you have to be an 02 customer to use it...

AddyDP by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos