Number not recognised when calling
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on 17-02-2022 19:45
Hi,
When calling any UK number with +44(0) as saved in my contacts I get the message ‘Number Not Recognised’. If I remove the +44 it works fine.
Any help fixing this would be appreciated.
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on 17-02-2022 19:47
Check the call settings to see if dial assist is turned on. If so, turn it off.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-02-2022 20:06
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on 17-02-2022 20:06
Thanks I’ll give it a try.
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on 21-02-2022 14:02
Hey @RayBell101 did turning off dial assist fix this one for you?
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