Get tech support for your O2 issues

Number port-in form is confusing, which number does the 1st page want?

I have just joined O2 and want to port in my existing mobile number from my old network. I have found the port-in form (not the easiest thing to find itself, even though it is likely to be one of the first things that an incoming customer is going to...

No SIM cards being recognised

Hi. I’m currently in Azerbaijan and have been using a local sim for a month with no issues. I received a message on my watch&phone saying iMessages were going to expire in 5 days if I didn’t insert my O2 SIM. So I did. But there is a very limited sig...

Resolved! I traveled Iran and have no signal or connection

I traveled Iran and have no signal or connection

Resolved! Samsung Galaxy Watch 4 has a different number

Hello,I have recently got a contract direct from O2 with Galaxy watch 4 classic which has a different number than my mobile number and did follow theSE steps recommended by O2: "As part of the set-up process, you will reach a step called ‘Mobile serv...

4g / 5g in Norway

Hello, currently away in Norway. For some reason, my signal is full but only getting an E rather than 4g or 5g - when I am on apps it just fails to load or games a ridiculous amount of time. A colleague who is here is also on o2 network and they are ...

Resolved! How can I get to live chat

Hi,I am needing to get onto a live chat with o2 representative as I have lost my phone

Calls dropping / not showing calls but get voicemail and missed calls alerts

For around two weeks I have had calls dropping / not receiving calls properly/ voicemail left / missed calls alerts.Been reporting it as a network issue but getting nowhere Not good timing as I am at home currently recovering from a stomach operation...

Resolved! no network in Dover CT179sh

For months now i have had very poor network service in Dover Kent CT179sh. I can not even send texts or signal messages. I am paying over £70 a month I want to know what is going on

Resolved! Porting a number to 02

Hi, I'm just moving to 02 from another provider and trying to port my existing number. I went through the processes yesterday with my PAC code etc but the number still hasn't moved over. How long does it normally take? Cheers

Resolved! Network Down ?

Hi I can't make or receive calls. I pay monthly, my bill is up to date, tried turning it on and off to refresh it but still no joy. Tried calling the 0344 number on the 02 website and its saying this number is unavailable. Anyone know what's going on...

O2

Forum Posts