Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Phone not updating to new number

I ordered a new sim and gave my PAC code when ordering to keep the same number.My o2 account is saying the correct number but my iPhone is showing the wrong number - what can I do?

BP30 by Level 1: Joiner
  • 2818 Views
  • 4 replies
  • 0 kudos

SMS messages

My sms messages say message send failure but they are being received 

Jessers by Level 1: Joiner
  • 1195 Views
  • 2 replies
  • 0 kudos

Resolved! IMPROVE SIGNAL COVERAGE / QUALITY

Hi All.....I'm working more and more from home but my calls are often not connecting or dropping out.Obviously, this is now beginning to affect my work.....Is there a 'booster' O2 can provide to improve coverage in my home?Regards,James Freeman

JWF by Level 1: Joiner
  • 602 Views
  • 1 replies
  • 0 kudos

People call me and get through to another person number

My phone was barred for nearly two weeks and I could not get calls/ alls or have access to 4G. It was eventually solved in this community on Saturday after a lot of misery and calling 02 x10 times.now people cannot call my number and get through to m...

Camp by Level 1: Joiner
  • 2071 Views
  • 3 replies
  • 0 kudos

Resolved! Problems with My O2 account

when I log into my account it says: ‘you don’t have any products or services’?

LeeDurden by Level 1: Joiner
  • 1290 Views
  • 2 replies
  • 0 kudos

Resolved! Loss of service on number ported to esim

I have spent a week moving to o2, getting a regular account, and then requesting an esim. My esim was working fine along side my existing vodafone sim on the 14th March I got my code to move my number off my physical vodafone sim to my esim. Got all ...

nill by Level 1: Joiner
  • 4793 Views
  • 11 replies
  • 0 kudos

Resolved! My Google pixel 6

My pixel 6 won't receive secure messages from my bank, the ones they send with a code. It can't even receive ones from O2. I'm desperate now. I've changed sim. Reset network settings and any possible solution O2 have given me. This is my last chance ...

Alan12 by Level 1: Joiner
  • 1311 Views
  • 2 replies
  • 0 kudos