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No SIM cards being recognised

Hi. I’m currently in Azerbaijan and have been using a local sim for a month with no issues. I received a message on my watch&phone saying iMessages were going to expire in 5 days if I didn’t insert my O2 SIM. So I did. But there is a very limited sig...

Glyn2 by • Level 1: Joiner
  • 995 Views
  • 2 replies
  • 0 kudos

Resolved! Samsung Galaxy Watch 4 has a different number

Hello,I have recently got a contract direct from O2 with Galaxy watch 4 classic which has a different number than my mobile number and did follow theSE steps recommended by O2: "As part of the set-up process, you will reach a step called ‘Mobile serv...

SamMoh by • Level 1: Joiner
  • 1870 Views
  • 1 replies
  • 0 kudos

4g / 5g in Norway

Hello, currently away in Norway. For some reason, my signal is full but only getting an E rather than 4g or 5g - when I am on apps it just fails to load or games a ridiculous amount of time. A colleague who is here is also on o2 network and they are ...

DG8 by • Level 1: Joiner
  • 733 Views
  • 1 replies
  • 0 kudos

Resolved! How can I get to live chat

Hi,I am needing to get onto a live chat with o2 representative as I have lost my phone

Andy34 by • Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! no network in Dover CT179sh

For months now i have had very poor network service in Dover Kent CT179sh. I can not even send texts or signal messages. I am paying over £70 a month I want to know what is going on

Resolved! Porting a number to 02

Hi, I'm just moving to 02 from another provider and trying to port my existing number. I went through the processes yesterday with my PAC code etc but the number still hasn't moved over. How long does it normally take? Cheers

SteveSWB by • Level 1: Joiner
  • 561 Views
  • 1 replies
  • 0 kudos

Resolved! Network Down ?

Hi I can't make or receive calls. I pay monthly, my bill is up to date, tried turning it on and off to refresh it but still no joy. Tried calling the 0344 number on the 02 website and its saying this number is unavailable. Anyone know what's going on...

mbl19700 by • Level 1: Joiner
  • 628 Views
  • 2 replies
  • 0 kudos
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