Get tech support for your O2 issues

Ver poor O2 reception - still

I have been ‘complaining’ for well over 12 months now. Here at home in large town, indoors or out I rarely see more than 1 bar of 4G signal and often it drops to 2 bars of just 3G. Making calls is often not possible. I get full signal in other places...

Resolved! Samsung S21 and Samsung Galaxy 4 Classic Watch

Can someone help me with Data set up for the pairing of phone and watch??

Locked out of phone

When I turned on my phone it is saying I HAVE had 3 chances to use my pin, I have had the same for years but it has locked me out Any suggestions

Resolved! Unreliable Signal

Hi, I have only just received my new 02 SIM as part of a VOLT deal with Virgin Media, but the signal constantly goes from either full or very good connection to no connection whatsoever. This SIM replaced an existing Virgin Mobile SIM I had as part o...

Resolved! O2 open family discount

Can someone please explain how I can add an o2 open discount code to my partners account with her having just upgraded. The advisor online chat stated this can be done once she receives the phone but how? You can’t chat to an advisor as it’s always t...

Resolved! Applewatch ref 10

Hi I ported my number in from Tesco mobile and since then I can’t add mobile data to my Apple Watch I get reference code 10 I’ve tried talking to customer services they just send me to upgrades sales and back round in circles and I’ve been to the sto...

Resolved! Movius for blackberry

need to use blackerry for movius on my phone.However when movius sends ativatin pin via sms,my phone does not receive the pin via sms.I have no issues receiving sms messages from other organisations ,ie my bank,02,my pension provider.Any work arounds...

Resolved! Tariff upgraded and now can’t make calls

Hi, I upgraded my tariff this morning and now can’t make or receive calls. Have tried turning phone off and on again, can send SMS fine. Partner with o2 and his service is fine. Any ideas?TIA

Resolved! SIM not provisioned

I recently upgraded and my old SIM is saying not provisioned my new phone came and says exactly the same. I can5 text or call help I need to make calls!!

No Data when abroad

Hi I have 2 phones with o2. One of which whenever I go abroad (doesn't matter on location) my phone data never works... Whats app/facebook/emails (anything really) The only way of gaining access to the above things is to sign on to Wifi or connect as...

O2

Forum Posts