Get tech support for your O2 issues

Resolved! Bringing your number over to O2 - have they lost my old number?

So I've moved across from GiffGaff to O2 as O2 allowed me to have an esim, meaning I could use one handset for both my business and personal numbers. PAC code got from GG, I put in the request on O2's site to move across my number. I've had three dif...

Resolved! New phone not connecting

I received my new phone yesterday but it still hasn't connected

Resolved! Connection problem in venice

Hello im in Venice and can’t get connected. Tried switching off my phone several time but no joy. Any advice? many thabks kay

NR Restricted NR Frequency unknown - in phone internal carrier specs

Redmi note pro 11 5G - new phone (wanted to test 5G works on the device) Android 11O2 swapped sim instore on my new phone and it's been a week since 5G activation. I know where the O2 5G mast is in my town and I go to that location to see if it switc...

Resolved! Mobile roaming abroad

Good morning, I’ve just come abroad to Italy and my phone isn’t working at all

Resolved! No signal

I don’t have any signal and would like some help to fix. I’ve turned phone on and off and tried reinserting sim but neither has worked

Resolved! Text messages not delivered

I'm have an issue with my text messages which has been happening since Thursday. Any message sent says it's not been delivered however the recipient is receiving the messages. This is happening with all my contacts regardless of network. I have tried...

Resolved! MMS on N95

A few months ago, I purchased an unlocked Vodafone Nokia N95 (Yes, I know its ~15 years old) and everything went smoothly except for setting up MMS. On the phone there are a few APNs that are factory default (vodafone tho) but setting up an O2 Intern...

Resolved! Two O2 mobiles - help!

Hey so I have two mobile phones with O2. I have my main mobile on the app so I can check my bills keep and eye on my data usage etc. I cannot for the life of me work out how to add my second line to the account! I have googled it and what people are ...

Resolved! I have reached the maximum number of verification codes and I don’t know how to fix it

Help

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