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Resolved! PAC Code- Temporary Number still showing on iPhone

I bought a sim only deal with O2, and arranged for a PAC code to bring my number from Vodafone to O2.I went through the PAC process, and calls/texts to my number (iPhone 12 Pro) now come through on the O2 sim. However, under Settings-Phone- My Number...

Resolved! No Sim message

Yesterday I received a message saying No Sim. We have tried using another SIM card in the phone and it works perfectly. We also put this sim in another phone and it came up with the same message. It looks like the SIM card is broken. Could someone pl...

Resolved! call aborted

My elderly mother has a Doro 5516 mobile with O2 'pay as you go'. Recently, when she has tried to make a call, it either says something like 'call aborted' and she can't dial out, or it says 'call aborted' first and then the call is dialled anyway. S...

Resolved! Disconnected for 7 days (and counting)

I have an old(ish) mobile phone that I use mainly for receiving texts from various online services that have two-factor authentication as a condition of access. It has an O2 PAYG SIM with a remaining in-credit balance of £7.40. Last Thursday, 7 July,...

Resolved! My iPhone can’t send photos to an android phone

Picture messaging is not working when I send to android phones

Resolved! No calls or texts

Please can someone help? I am a new o2 customer and have activated my sim (currently I’m in Italy). I can use data but cannot receive or make calls or texts. I have unlimited calls and texts in my bundle which is not due for renewal until three weeks...

Resolved! New Nokia 105 (no internet) No SIM card detected.

This phone is 2G and is considered a Senior's phone and has no internet due to not detecting the SIM it can't receive messages nor send. been going around in circles in customer services on this site for hours. I can't speak so sending phone numbers ...

Resolved! O2 is not working

I want to install a new sim card, I need a code but my O2 connection is not working. I can not get a text from you, nobody can contact me ( only on WhatsApp ) and my O2 account does not work either. You have sent me a new sim, but I can not install i...

Resolved! Paid bill

hi payed full bill phone still cut off

Resolved! SIM gone AWOL

So I joined O2 on a monthly contract this week. Received SIM, activated it yesterday morning and it was working fine, alongside an eSIM from my old operator. I have ordered porting of my old number, due today.I have ordered an O2 eSIM, due today or t...

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