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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3029 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5080 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15978 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8123 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7494 Views
  • 6 replies
  • 0 kudos

Resolved! PAC code

Hi.I have a PAC code from my old network. How do I give it to O2 to keep my old number?Thanks

Chris61 by Level 1: Joiner
  • 281 Views
  • 3 replies
  • 0 kudos

Resolved! Sharing data

I am on 02 refresh and my daughter has ran out of data,can I share my data with her

Antfg8 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Resolved! How do I transfer my number to new O2 contract

Hi I currently have a talk time tariff with O2 having already paid off my phone. I want to get a new phone and have found a deal through affordable mobiles that I want to get (I asked O2 if they could match it and they were unable to do so). I want t...

Pete82 by Level 1: Joiner
  • 373 Views
  • 3 replies
  • 0 kudos

Resolved! big value bundle

I renewed my big value bundle yesterday but for some reason I only have 138 GB of data since yesterday why would this be has the big value bundle changed for some reason.

Davies90 by Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Resolved! Spam? Calls

I keep getting calls from a number that comes up as Cheltenham offering me big discounts on O2. Is this a scam?? The number they call from is 01242 306016. I don’t want to call it in case I get some mega charges! Can anybody enlighten me please?

Resolved! O2 odeon

Tried o2 priority odeon tickets monday 12 oclock. Got 2 countdown timers no code. So tried today now says sorry theres a problem. Need these 2 codes for birthday treat. Can anyone help please

Cher1 by Level 1: Joiner
  • 398 Views
  • 2 replies
  • 0 kudos