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Forum Posts

Resolved! iPad sim

Hi please can you tell me can I use the new SIM card for my phone in my iPad

Nanasusie by Level 1: Joiner
  • 236 Views
  • 1 replies
  • 0 kudos

Resolved! Security alert

Hi I have received a txt asking me to enter a one to enter a one time code, did you send this request.

Gary12 by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Phone Order

Hi, I placed an order yesterday morning and it said on the order that i could pick it up from the story today (as in yesterday the day i ordered) On the confirmation email it states wait for your next email to say the order is ready or head to the st...

Slesser96 by Level 1: Joiner
  • 826 Views
  • 5 replies
  • 0 kudos

Resolved! Can’t afford bill

I can’t afford my bill and need someone to talk to, I need a number. The payment management number does not work.

ElliotC by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Prepare phone for repair

Hi. I am due to return my iPhone 12 mini for repair. A faulty camera. Everything else is working fine. I asked the guy at O2 if I needed to turn off my Lock Screen passcode and face recognition settings and he said no - but looking at the 02 site it ...

Mahler by Level 1: Joiner
  • 665 Views
  • 2 replies
  • 0 kudos

Account hijack

I think someone is trying to hijack my account on O2. I've recently switched my sim over to Sky but tonight I've received 10 text messages from O2 UK stating the one time passcode I'd requested will be sent shortly. I've then received the text with t...

CHRIS34 by Level 1: Joiner
  • 1829 Views
  • 6 replies
  • 0 kudos