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international texts

hi,I am sending international sms from my payg account to an irish sim and although I am still being charged..these texts are not being received. I have tried sending from another network and it works without an issue. I am wondering if there is a pr...

Resolved! Fraudulant account

HiCan some one please help me.stupidly i got scammed and they ordered a iphone 13 promax 512 gb.Although it was out for delivery a return request has been put in place .But my account now shows as the iphone with a payment of £37.48 a mnth and £1311....

O2 has failed to transfer my number from EE - nobody can now call me

Hi, I called O2 and having just signed up gave PAC code to O2 operator who promised that number would be transferred by Friday evening. As instructed I inserted the O2 sim on Friday evening. Since then I made a few calls. However, a friend just drove...

Resolved! Apple watch "your o2 account is not eligable to enable mobile data on apple watch"

I recently got a apple watch and i was trying to set up the mobile data on it and it says "your o2 account is not eligable to enable mobile data on apple watch" And i have been to a o2 shop and they didnt know either how can i fix this?

Resolved! New sim card

I am trying to connect my new sim,I have tried texting SWAP to 20220 and I have tried via o2.co uk/swapmysim but I am not able to recover the txt or send one. I also have a message on my phone saying SIM not provisioned for voice. Please help

Resolved! Dropped Phone Repair?

Hi, I just dropped my phone by accident on the ground and the bottom right corner has broken and the screen cracked in the corner, does anyone know if I can send it back to O2 for repair as I'm still making monthly payments for the phone. The phone s...

Resolved! Lost my signal since this morning

Just lost my signal since this morning at Sw9 does anyone have same issue like me?

Resolved! PAC number

I have switched from EE too 02 but when I changed the contract I entered my PAC number that EE had provided. But my number hasn’t changed?? I just got my new sim and handset today when will the number change and would EE have been informed it’s been ...

Resolved! Connection in Italy

Hi I can't connect to any network in Italy. Had the same thing about a month ago. Tried all the usual things. Can't connect manually, can't connect using 2G only or 3G only. Do I have a roaming bar on my account please?

Resolved! Premium text service

Hi. I want blocked premium text message service in one of my phone.

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