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Resolved! Have I misunderstood?

I am at home in the UK, with my wifi turned on and my phone set to make wifi calls I phone my parents in new Zealand - its a wifi call so its free... I thought ... but I am clearly wrong as a 1hr 20 mins call cost me £200 Am I wrong? Is there another...

Resolved! Call waiting not working..

Hi everyone, Hoping someone can help, I done a sim swap about a week ago both pay monthly with O2, done keep my number, since the sim swap call waiting just isn't working goes straight to user busy and hangs up. I have made sure call waiting setting ...

Mast overload

I have had this issue for 4 years. I get my wifi from O2 4g. On a simm that costs me over £30 pcm. I have invested in the best router and antenna at a cost of over £400. I get a good 4g signal of 75% but the data from the mast at L372eb drops everyda...

Resolved! Can not enable wifi calling on iPhone 11

Hello, I’ve recently moved over to O2 from vodaphone using my iPhone 11. As the phone was not looked I have been able to use o2 straight away. However I have not been successful in enabling wifi calling. Has anybody else had this problem. I am presen...

Resolved! Italy Roaming

Hi, Abroad in Italy and can’t use my phone when outside of WiFi. Never been a problem before, I’ve accessed a network here, roaming is on, but not working. My wife is the same, also on o2. Tried usual steps such as manually choosing other networks an...

Resolved! Data roaming abroad doesn’t work

Data roaming doesn’t work abroad

Resolved! galaxy watch 4

Hello Do I need to keep the wifi and mobile data switched on at all time on my galaxy watch 4?is there better times to switch either or both off at all?

Resolved! Ringing times before phone goes into answerphone

I want to extend the number of rings on my phone before the answer message starts.

Resolved! iPhone 13 pro max- no signal

Hi there I’ve just received my new iPhone 13 promax and a new Sim card I’ve posted and set the phone up but for some reason I’ve not got any bars and can’t make any calls?

Resolved! I would like to cancel charge to phone subscriptions

I have to subscriptions I'd like to cancel this is live career & Microsoft 365 & any other charge to phone services linked to my account then I'd like to pay my bill please

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