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Forum Posts

Signal

I don't get any signal at our flat, I haven't done since we moved in about 9months ago. I have to rely on wifi and too make calls I have to leave the flat and cross the common to get signal.

rhysplm1 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming - Data works but no calls..

Hi, First time roaming in Norway with O2 sim. Data connection is fine but can't make or receive calls. Any suggestions welcome Thanks

Seesaw22 by Level 2: Apprentice
  • 1617 Views
  • 2 replies
  • 0 kudos

Premium SMS not working

I used to be able to text premium numbers no problem - a bar was then added which O2 have advised has been removed, I also don't have a spend cap but cannot send SMS to any short premium numbers even after contacting o2 so many times, its really frus...

Porting - no phone for 24 hrs

Hi, Porting from Vodafone to O2 but keeps failing - no phone for 24 hours. Can @O2Sarah- or @Martin-O2 please help ?

Seesaw22 by Level 2: Apprentice
  • 1577 Views
  • 5 replies
  • 0 kudos

Resolved! 4g download speed

Hi guys..I recently received my new contract phone..I live in the largest town in cornwall that still has no 5g wich is fine, but my 4g download speed in house is half a meg at best..is this normal...

Millsy by Level 1: Joiner
  • 488 Views
  • 1 replies
  • 0 kudos

Resolved! Ported old number , now no service on either line.

I just started a new contract with o2 . I filled in the port number form to bring my old three number. the three phone has since lost service , but 8 hours later now both phones have no service. when calling either number I get the message the number...

Resolved! unlocking device

anyone know how to unlock a huawei phone from ee {ive tried ee, it wont work} I have a new pay as u go sim from 02 to use.

mir30 by Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

Resolved! Change of name

I have changed my name by deed poll and would like to change it on my account

Resolved! WiFi calling

How do I access WiFi calling 

Pilchy by Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Resolved! Business contract and Apple Watch + Cellular

Hi, One of our directors has purchased an Apple Watch with cellular capability and has asked if it's compatible with our O2 business contract. Doing some digging about, it looks like you can only pair the watch on a consumer contract. Is this still t...