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Forum Posts

Resolved! Waste of time at O2 shop and online site.

O2 Official Message from site. I live literally 200 yards from the mast they are talking about in Chorley. Sorry, a phone mast close to you isn't working.Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the ...

Resolved! Signal issues

Why is my signal so poor? I live in Bristol and even in some of the main areas my signal is terrible! I travel a lot for work which is why I switched to this network yet in the states I hardly get signal anywhere even with the travel bundle add on

Jamiehill by Level 1: Joiner
  • 947 Views
  • 1 replies
  • 1 kudos

Resolved! Network Signal

Hello, i have checked the network signal on My02 and it is showing that the signal is strong in my area but my phone only has 1 bar of signal and am unable to recieve phone calls due to lack of network signal

J_G07 by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! No network coverage

Unable to make or receive calls

FS3 by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Resolved! My account

Hi I haven’t used my O2 phone for over a year and no longer have the sun. I want to check my account to see when I can cancel it but I cannot login as it keeps sending a code to my old phone. how do I bypass this or reset the password without using t...

Coley by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Resolved! Poor signal East Cowes, Cowes and Isle of Wight in general

Hello all, I am having really poor reception in East cowes isle of Wight at home, Cowes and the island in general. I was on the mainland on Wednesday and it was fine so do not believe it is my phone. Most the time around the island I have either 1 or...

psg15 by Level 1: Joiner
  • 770 Views
  • 2 replies
  • 0 kudos

Resolved! In Dubai - I can’t access Voicemail - Help

Hi O2 People.I am in Dubai. I need to listen to a voicemail. I have tried to access my voicemail by calling these numbers:1780, 901, and +44 7802 090100Is there another number to try?please help. Thank you

Lisa56395 by Level 1: Joiner
  • 2027 Views
  • 3 replies
  • 0 kudos

Resolved! IMPORTING A NUMBER FROM ANOTHER CARRIER

Hi. My name is Daniel.I would like to set up an 02 business account.I would like to import my current number which is a Vodafone Number and use it with this O2 business account.At the moment I only have a Pay as You Go SIM card from 02 which I believ...

Resolved! No coverage

Hi I have been living at this address for 3 years & have always had poor coverage. When I put my postcode into your coverage checker it says the coverage is good but this is not the case. In a certain part of my kitchen & outside the back door I have...

Eilis by Level 1: Joiner
  • 867 Views
  • 2 replies
  • 0 kudos