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Not receiving calls from EE numbers following a port

So, July 10th my partner and I changed from EE and Three to go in to a joint contract as both of ours were up and O2 have EU roaming still. My Three number ported correctly however my partner who came from EE did not. She can still not receive any ca...

JoeD1020 by • Level 1: Joiner
  • 1420 Views
  • 3 replies
  • 0 kudos

Resolved! Moved Home

Hello, I moved home in March 2022. I have very poor signal and very patchy and slow 4G at my new home. The property is being renovated so I have no internet set up yet to use wifi calling etc. I am wanting to upgrade my phone early, in contract until...

kellybun by • Level 1: Joiner
  • 587 Views
  • 1 replies
  • 0 kudos

Resolved! Cost of repairs

Hi, could someone advise rough cost to repair microphone on iPhone 8 please?

JalFpw by • Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

Hi. Can anytime tell me the problem between 02 and Samsung please. I was told on phone to o2 that esim connectivity would be OK between my Samsung galaxy note 10 plus and my Samsung galaxy watch 3, however I both into o2 shop and was told it can't be...

Mmm by • Level 1: Joiner
  • 756 Views
  • 1 replies
  • 0 kudos

Resolved! Phone network connection

My bill started from the 17th June, however today is the 22nd and I am still not connected. I was supposed to be transported from Vodafone to O2 today, My phone has been off all day and I am still not connected. I have a message that says 'Sim not pr...

spayne4 by • Level 1: Joiner
  • 1390 Views
  • 4 replies
  • 0 kudos

Resolved! Signal

It seems O2 have cancelled my current sim before my new one arrives later this week!! Totally stuck!

Debbie7 by • Level 1: Joiner
  • 683 Views
  • 1 replies
  • 0 kudos

Data

Hi I’m abroad could you please let me know why my data ain’t working? 

Resolved! Moving number to o2

Hi I bought a pay monthly sim over the weekend. Sim arrived Tuesday but do I have to wait until my current network stops working before I put the new SIM card in. On my o2 account it’s still not showing my old number, just the new o2 number. Should t...

Antaire by • Level 1: Joiner
  • 904 Views
  • 4 replies
  • 0 kudos

Resolved! iphone App help please

The dim one again....I am trying to get Apps that i had on my android on my new iphone (virgin money etc) and they dont seem to be happening - just getting the circle of doom! Any help appreciated please?

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