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Sim and handset stopped getting cellular signal

Hi, Looking for some advice. Yesterday my phone lost all 4G and network coverage. I assumed it was a network issue but when I got home and checked my kids phones, theirs was fine. I have tried my sim in their phones, didn’t work but also tried their ...

Not getting some verification codes

Hi, since moving over to o2 from sky and bringing my number, I can’t get certain verification codes, some work, some don’t. The number is correct and nothing is blocked in settings. This is causing me major issues as I can’t pass 2FA without receivin...

Pig-E-Wig by • Level 1: Joiner
  • 1390 Views
  • 3 replies
  • 0 kudos

messages to premium numbers not allowed

I've recently upgraded my phone to the s22 ultra. Since doing this I cant send messages to premium numbers now and I kept the same sim. Does anyone know why this would be the case. I've no spend caps or blocks on phone.

Resolved! Com.apple.mobilephone error 1035.

Hello,I am trying to record a custom voicemail on my Iphone XR but when trying to save the greeting I am getting the error code 'Com.apple.mobilephone error 1035'I have searched elsewhere and tried turning off and on airplane mode, I have also tried ...

Resolved! Costa Coffee O2 hotspot not working

Hi, Costa Coffee at 219 Edgware Rd, London NW9 6LP, used to have a O2 hotspot, but it's disappeared for a couple of weeks.I tried locating it with multiple devices and checked in the hotspot map, but it is not showing up anymore. The people in the st...

carkod by • Level 1: Joiner
  • 992 Views
  • 1 replies
  • 0 kudos

Resolved! Intermittent signal

Hello, for several years I've been using a Samsung Galaxy S9 with a O2 SIM card on contract.For a long time (possibly from the start) I've had an intermittent signal (both voice and data) at home (North Oxford).According to the O2 network coverage ch...

Beppe6 by • Level 1: Joiner
  • 5010 Views
  • 10 replies
  • 0 kudos

Resolved! Keeping my old number

Hi I have just put my new O2 sim in my phone, when I joined O2 i sent my pac code so will my old number be transferred automatically and how long does it take thanks

Lynnesept by • Level 1: Joiner
  • 482 Views
  • 1 replies
  • 0 kudos

Resolved! Keep old phone number on new sim

I cancelled my old Virgin Media sim plan before joining O2 so I can't get the PAC from my old number because it has been cancelled and doesn't work anymore. I'm now stuck with the new number I got from my O2 sim.Is there any way I can get my old numb...

mxihsaan by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos
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