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Resolved! Phone Calls Keep Breaking Up

When I'm making phone calls the person I'm speaking to keeps complaining that the call is breaking up. Also, some calls just drop out completely.I've tried using a different handset but the same thing happened.I've tried making a call from the garden...

Resolved! Invoice for an Upgraded Phone

Can someone please tell me how to access an invoice for a recently purchased upgrade? I need the invoice number to claim a free Samsung chrome book. Many thanks Paul

Resolved! Phone calls

Every time I make a phone call the signal cuts out after 10 minutes or so. I thought it was an issue with a local mast but the other 2 O2 phones in the house are fine. Could this be a SIM or handset fault?

Resolved! i ordered the wrong colour phone and it’s been dispatched

I ordered the wrong colour phone but i haven’t been able to find any way of contacting o2 to change the order?

Resolved! Age restriction won’t come off!

Hi I have tried taking age verification off my device online, after entering my credit card details it will not verify! It repeatedly says it’s not a credit card when it is! Need this taken off asap.I have tried contacting 02 on a numerous amount of ...

Resolved! Number changed

Hi my phone number hasn't been transferred onto my new sim. I previously provided my pac number to do so.

Resolved! Swapping from virgin to 02 on volt package. EMERGENCY CALLS ONLY HELP

I need some technical support please. I called up xmas eve to swap from virgin to 02 on my new volt bundle. I gave my PAC code etc to change my number over. Yesterday at 12pm my virgin sim card went off and said no longer registered, so i inserted th...

Resolved! webchat

How do I start a webchat with o2?

No Visual voicemail in Samsung S21 ultra 5g Mobile

Hi,I haven't found a way to enable visual voicemail in Samsung S21 Ultra 5G. My mobile is not listed in the O2 help and support section. I've tried to switch to Google's phone app, but the setting is disabled there as well. Does o2 support VVM for sa...

Resolved! SMS Charge to output of marketing

It’s cost me 30p to optout of Wickes marketing by texting stop to 88882. Why do I need to pay to opt out of a company’s marketing?thanks

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