Get tech support for your O2 issues

Resolved! Sim Swap or whatever

I lost my phone on Thursday afternoon. Rung O2 up and they blocked the device and sim. On Thursday I got a new phone and went into O2 store and got a digital e-sim QR code for new phone so I could get my number up and running. Was told sim swap would...

New phone, no signal

Recently bought a new I phone 13 pro max and got given a new SIM card was working but suddenly stoped and I don’t have any service. I’ve tried using my old sim but it hasn’t changed and I’ve payed my service charge, and there’s no problems in my area...

Resolved! Chromebook

Hi I've recently got a samsung chromebook on contract but I don't know how to get upper case letters on it I googled the problem and it said to press the alt key with the search key but there isn't a search key

Resolved! Just joined 02 but want to keep my old number from another network

Just joined 02 but need to keep my old number from another network

New 5 g sim

Just received I phone 13 5 g connected to internet 4g only and carnt ring out or receive phone calls

Resolved! O2 does not recognise my new device.

I have been with O2 for 20 yrs. My husband died in March and I decided to move from my Doro and take over his S7 Edge. After weeks of difficulties, my old SIM number was finally swapped but now O2 tell me that the device is not registered. I cannot r...

Resolved! No signal

I have emergency calls only. How do I contact o2? I can't call them. No signal. I got new sim coming next week but I am now left without a signal to contact anyone.

Mobile broadband issues

I have had a TP link mobile router with an O2 data SIM for about 2 years to use in our static caravan in the Yorkshire dales. We have had excellent download speeds to enable us to stream Netflix, NOW TV etc; however, for the past few weeks we have in...

Resolved! Battery draining on watch

The battery on my galaxy watch 4 is draining very quickly. How can I fix this.

Resolved! Change new phone number to old number, how log does it take

I requested yesterday to change my new phone number with my old number, both numbers are with 02, how long does it take

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