Get tech support for your O2 issues

Resolved! 5g Sim

I am shortly getting an IPhone 14 pro, will I need to order a new sim to get 5g?

Resolved! Missing 4G Samsung Galaxy S21

Could anyone help with a network issue I am having I always struggle to get a signal outside of my home, in certain places, I live in a relatively buy townNetwork check says network is good, although there was a fult for a few months, which I have be...

Resolved! Phone repair in since 28th August, still not returned

Hi - my phone was dropped in store on 28th August for an in-warranty repair (display not working) and it is still not back with me, latest status as of 09/09 is 'the repair is delayed and awaiting parts' - it took from 28th Aug to 9th Sept to get to ...

Resolved! Cannot receive text messages

Hi,I recently lost my SIM when I was travelling and ordered a replacement SIM so I would retain the same number for my Pay as You Go O2 Service. Unfortunately since I have used this SIM I haven't been able to send text messages (I can still receive t...

Resolved! No network/poor network

Why is there such a poor signal with 02 presently??? I used to have a great signal with you wherever I went but I am now thinking about moving to another provider. You do not notify anyone when there is an issue and there obviously is, are you going ...

Bad signal or is it my new phone samsung galaxy21..

When I am in the car talking on hands free my phone always cuts out . Because off no signal . Its getting becoming a joke or is it my new phone samsung galaxy 21 se. It's be going for a month now. Not happy.

Resolved! Why is the Redditch mobile data coverage so bad?

My mobile data has been unusable around my house and surrounding neighbourhood for over 8 months. I cannot play pokemon go on significant chunks of my daily walks any more, or listen to anything on Spotify unless I download it on wifi beforehand. Whe...

Resolved! O2 mobile signal and data poor, ran My Network tests on web/video/speed checker ians very very poor

Hi Team The postcode i am having trouble with is CM3 6NN. Running the MyNetwork tests show incredibly poor results , mega delays on all 3 tests. You cant use the network indoors (wooden bungalow). and barley outdoors I used the app to report a proble...

Resolved! Data not working abroad

I’ve come to Portugal and my account says I should have data abroad and it’s not working

Resolved! Topping up online

Does anyone else have a problem with topping up online? Will not accept my card and tells me to contact my bank. There is nothing wrong with my card, accepted everywhere else. Have contacted 02 by phone, but they have been no help at all, except to t...

O2

Forum Posts