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Forum Posts

Resolved! S22 Ultra playing up.

My S22 Ultra keeps putting itself in to do not disturb mode randomly. Also the ringer volume is constantly turning itself down (minimum twice a day) so I keep missing calls and texts. Anyone have any advice on a fix?

Paddy2112 by Level 1: Joiner
  • 572 Views
  • 2 replies
  • 0 kudos

O2 & cctv

Has anyone had any issues with O2 blocking cctv images/notifications to the camera app on their phone? Ever since I received my sim from O2 in march I've had issues with my home cctv. My broadband is fine and working.

Cantona_7 by Level 1: Joiner
  • 840 Views
  • 5 replies
  • 0 kudos

Resolved! Old number transfer to O2

Hi. How long does the above usually take? I gave my PAC to O2 when ordering the sim. The sim arrived today, but I have not heard anything about my number transfer yet. Thank you.

Alenas22 by Level 1: Joiner
  • 472 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

I am a new customer and chose O2 because it had good coverage both inside and outside in my area. I either get no signal or one bar and can hardly use my phone. I found a telephone number and reported it and they sent me a new sim but it is still the...

pjaycuk by Level 1: Joiner
  • 495 Views
  • 1 replies
  • 0 kudos

apple watch data plan

I cannot connect my data plan to my apple watch, I keep getting error 04. Can anyone help?

Resolved! Payment of bill

Hi ive just got a text saying due to my bill being paid, we will now be switching off incoming calls. I paid this on Thursday evening and are still waiting for my device to be put back. the ref for the payment is 36939167 many thanks

Kirsty95 by Level 1: Joiner
  • 512 Views
  • 2 replies
  • 0 kudos

Data Roaming Problem

Hi @O2Lisa and @megjess, I purchased two payasyougo 30 day 100 GB roaming SIM cards for my travels in Europe. The first SIM card had no problems and worked perfectly however when switching SIM cards I now cannot connect to 4G/3G/2G. I have tried all ...

Tahlia by Level 1: Joiner
  • 557 Views
  • 2 replies
  • 0 kudos

Resolved! Network issues in da14 5bl

Reported issues with data/signal in Da14 5bl almost 2 weeks ago...was told they were fixed...they aren't...signal is rubbish and data non existent...cant even run a speed test...can you look into this before I start looking elsewhere...this is gettin...

TomcatUK by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Waiting for a new card

Hi I’m overdue to pay for my contract reason being iv had to order a new card and I’m waiting for it to arrive in the post,iv received notification saying it needs to be paid or I’m being charged extra but I can’t find anywhere to let them know I can...

Raphael1 by Level 1: Joiner
  • 738 Views
  • 3 replies
  • 0 kudos

Resolved! I have purchased a Nokia 215 from O2 which arrived today. It will not connect to the internet.

My Nokia 215 will not connect to the Internet or Facebook. It comes up with error. I have two pay and go sims in the phone which allow me to use the Internet. Any ideas how to solve this please. When I click on the Internet icon it says failed to con...

David726 by Level 1: Joiner
  • 1765 Views
  • 2 replies
  • 0 kudos