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Forum Posts

Resolved! Phone service

Cannot send/receive any texts/calls or use mobile data as no service displayed

Tasha6 by Level 1: Joiner
  • 715 Views
  • 3 replies
  • 0 kudos

Sim not arrived after 4 bs days

Why is taking that much! I want to switch my current provider as soon as possible before my next period starts and my sim is still being delivered

Augusto by Level 1: Joiner
  • 655 Views
  • 2 replies
  • 0 kudos

Resolved! Talking to a human!!!

Has the ability to talk to an O2 advisor/Guru now completely gone??? So frustrating, time to change maybe

GeordieD by Level 1: Joiner
  • 2530 Views
  • 4 replies
  • 0 kudos

Resolved! Wifi Calling

Hi, I am trying to set up wifi and 4G calling on my iPhone 11. In the settings when I try to toggle this on I receive the message "To allow Wi-Fi calling on this account, contact O2". Although, on MyO2 it is displayed that Wi-Fi calling is on, I am u...

FinnF by Level 1: Joiner
  • 573 Views
  • 1 replies
  • 0 kudos

No reception

I have complain about ur service I am new customer and when I revived my sim I checked it was 4G sim and call back O2 and they said sorry it was mistake we will send new Sim 5G and she said last week we will send it to u and nearly one weeks snd I di...

Maria22 by Level 1: Joiner
  • 675 Views
  • 3 replies
  • 0 kudos

Resolved! Data is very slow and cutting

The data network in Tottenham is very slow, and occasionally cutting. The mobile antenna is down for a couple of weeks already and no one attending to fix it.

Charlie33 by Level 1: Joiner
  • 1342 Views
  • 3 replies
  • 0 kudos

Resolved! Issues when chatting

My phone keeps cutting out during conversations. So I would loose words in the middle of sentences.

Resolved! Galaxy Z fold 4

This was meant to be a free gift, I see in My 02 account it's £45 a month, if this is correct I don't want it

GILL22 by Level 1: Joiner
  • 1117 Views
  • 5 replies
  • 0 kudos