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Apple watch

Hi I’ve got a pay monthly iPhone linked to an Apple Watch but keep getting error code 14 when I’m trying to link the mobile data. Any ideas? they’ve already tried unlinking then linking and turning off the devices. I’ve reset the Watch too and the iP...

Resolved! Detailed bill shows no origin, whereas my partners does have a number listed?

My bills don’t show my number as the origin. There isn’t even a column for it…. Whereas my partners bills all have a column headed ‘origin’, & his number listed alongside everything that is recorded.there is nothing else on my account, like a watch o...

Resolved! No coverage in UK holiday in Dorset

So, I've just got back from a lovely holiday in Dorset. From visiting the area before many times in many years, I am aware mobile coverage (data and service) is limited, but it has never been completely non-existent. On this occasion I went a whole w...

Resolved! Phone records

I am not an O2 customer anymore but used to be. I need my phone records from 2017. Is it possible to obtain these?

Resolved! A52S Extend ring time

Hi, how can I extend my ring time on my A52S please? I have tried the code that is shown in one of the chats but mine phone says invalid? Thanks.

Resolved! An 02customer is trying to text me and messages are not coming through I am with vodafone

An 02 customer a mate of mine is texting me but I am not getting the messages I am with Vodafone

Resolved! Spend cap

How can I increase my spend cap

Resolved! Lost phone, changed provider, O2 can't give me PAC code

Hi I lost my o2 iPhone. It was out of contract. I bought a new phone with Tesco mobile. I want to transfer my old number. I called o2. They said they'd need me to text them from the old phone to get a PAC code. I reminded them I'd lost my old phone. ...

Resolved! Switch off voicemail

How do I switch off voicemail on iPhone 11 Payg sim. Cheers

Resolved! SIM card swap

My number is due to port from 3 to O2 today. I have had no messages to say it is starting but when someone dials my 3 phone number it is going into the O2 messaging service saying I am unable to take the call. Does this mean that the transfer has com...

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