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Forum Posts

Resolved! No coverage in my home

I get zero coverage in my home which is in zone 2 north london. Streets surrounding seem to have okay coverage, but literally zero in my house. How can I find out what is going wrong? Other people on other networks (EE) are able to get coverage insid...

Delilah by Level 1: Joiner
  • 708 Views
  • 1 replies
  • 0 kudos

Phone number not associated with device

I recently moved to O2 and brought my phone number with me but in settings (a) the sim phone number shows and (b) another message saying my number is registered to my Appleid but not associated with the device and will expire in 20 days. Help - do i ...

Boot by Level 1: Joiner
  • 7663 Views
  • 2 replies
  • 0 kudos

Resolved! Fraud

My pac code has been changed how do inregain access 

Ant02 by Level 1: Joiner
  • 717 Views
  • 1 replies
  • 0 kudos

IMessage activation issue

Hi, My number ported over from EE today. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. Any ideas?

Jamflem by Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

Resolved! 23334 Scam?

Hi, I fell for a Premium number scam this morning, from 23334. They were pretending to be o2, asked if I had used o2 priority in the last 3 months (I replied "1" for yes) and then realised I'd been had. So I'm wondering how do I prevent additional ch...

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Baz80 by Level 1: Joiner
  • 2261 Views
  • 5 replies
  • 0 kudos

Resolved! Data

I've just moved house. No broadband til Monday. I need to work from home. Is there a better way to get unlimited data or a big block of it than bolt ons

Resolved! How can you check if your phone hasn't been cloned?

I have had people calling me saying that they have missed a call from me. When in fact I haven't called them.Could it be that someone has cloned my sim or is it a problem with the phone?

Stacy-AW by Level 1: Joiner
  • 2167 Views
  • 2 replies
  • 0 kudos

Resolved! Change my Date of Birth

I wanna switch to pay monthly but it shows wrong DOB what should I do regarding that ?

Dob by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! Call barring

Hi, I have a call barring on my phone. But I sometimes need to call an 1845 number. How can I change this please ?

Resolved! Aerial Direct-who are they?

I had a call from Aerial Direct who said they were in partnership with O2 and offered me a reduction in my monthly tariff cost. Are they genuine?

Tonyo by Level 1: Joiner
  • 990 Views
  • 3 replies
  • 0 kudos