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Forum Posts

Resolved! Forgotten screen lock password

My Samsung S21 performed a software upgrade but I have forgotten my Password. how can I unlock my phone?

Eebo by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! New sim, poor signal. Round 2?

Hiya. I have just received my o2 sim today and it says it is all set up and ready to use. I have been able to make and receive calls etc. However, the signal is on one bar only. Is this just because I'm still within the first 24 hours? I really hope ...

Fork-sake by Level 1: Joiner
  • 1752 Views
  • 7 replies
  • 0 kudos

Resolved! Apple Music redeem code

I keep getting sent the o2 sms with a link to redeem the 6 month Apple Music. When clicked the link opens the Apple Music app stating it is looking for my offer details but it goes no further. Any ideas?

Rob6281 by Level 1: Joiner
  • 864 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim card pay as go

Hi i lost my phone with sim card pay as go , what i can now for duplicate

23 by Level 1: Joiner
  • 375 Views
  • 2 replies
  • 0 kudos

My data sim won't connect to the internet

I received my data sim and installed it in a Netgear 810s and it was very slow.I've just purchased a TPLink 600 and the sim won't connect to the internet.I have a 3 sim which works fine.

Navarth by Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

Resolved! cant make calls or texts

can anybody help please .. up until recently my phone was fine but for over a week know im unable to call anybody or text anybody or receive texts ... it just comes up with no service also when im at home i can log onto my bt homehub to access the we...

Resolved! Why have o2 disabled my sim after an upgrade?

I'm in another country so have no access to another phone. O2 sent me a text saying "great news we've upgraded your sim only" but now my phone shows Sim 1 is not provisioned seconds later?? After multiple resets it's still not working. Borrowing WiFi...

Dan3108 by Level 1: Joiner
  • 719 Views
  • 1 replies
  • 0 kudos