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Resolved! New SIM not working

I recently upgraded my contract with O2 from the Samsung tablet I was using to a Samsung Galaxy Book Pro. I inserted the new sim card I was sent but it says that is it not active. It has been a month now and I am paying for the contract. I have tried...

SF0079 by • Level 1: Joiner
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Hi

Hello friends. I'm a truck driver and I'm constantly in and out of England. I bought my O2 line 3 days ago, I used it in England without any problems, but when I switch to Europe, it cuts off the Internet connection, what could be the reason? thanks

Ugur_74 by • Level 1: Joiner
  • 496 Views
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Resolved! O2 Have entered my date of Birth wrong on my 02 Profile

i didn’t realise when first switching to O2. That in the excitement of setting up my new phone and going through the Apps. Thank in my Personal Details part of the “My O2” section - my Date of birth is wrong - the month and year are correct but the D...

I need my restrictions turned on

My restrictions were lifted earlier today and it seems that they have been cut off again but I need them switched on again

Wyl1e by • Level 1: Joiner
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Resolved! iMessage won’t activate

I seem to be having lots of issues after porting my number. I managed to update my number in settings but I also realised that my iMessage and FaceTime won’t activate. I receive an error message telling me it’s failed to activate and next to my numbe...

Resolved! Unable to update number after porting

I ported my number from 3 to O2 on my iPhone 11 and everything seems to be fine except that I cannot update my number in settings, the temporary O2 number is still showing and when I try to update it won’t save.i have tried switching the phone on and...

Resolved! Virgin Connect app with O2 SIM

Trying to get mobile hotspots via Virgin Connect app on O2 SIM, but unable to connect.Virgin account is set up for mobile hotspots, but no profile set up. Virgin say to talk to O2.Help, please.

BigLes by • Level 1: Joiner
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  • 15 replies
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Resolved! Poor Network Signal

Hello, last year May, O2 had some issues with the cable/mast in my area they were working on for few days, during this time the signal in the phone was very very bad. After the issue with the mast/ cable was fixed, the signs on the 2 phones we have r...

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