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Forum Posts

Apple watch data plan problems

New to 02 24 May, added apple watch (from Apple) data plan 1st June, then problems for two weeks with incoming calls not connecting even though my phone was ringing so callers hung up. Eventually this was sorted when I asked to leave, however I had d...

SCG by Level 1: Joiner
  • 861 Views
  • 4 replies
  • 0 kudos

Resolved! IMessage won’t accept using my phone number

Recently had my number internal migrated from old O2 contract to my new O2 contract. iMessage now won’t work with my number and only accepts my email address. Been through customer service and had all the normal toggle on/off, network reset, phone nu...

Ashman by Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos

Voicemails

I have a barred contact who can leave voicemails. What can I do to bar the voicemails too. 路‍

Man678910 by Level 1: Joiner
  • 464 Views
  • 2 replies
  • 0 kudos

Resolved! Slow network

I am on 5g in the s81 area using an s21 Ultra, the download speed is appalling and the upload speed is 0.01, network checker days no issues, rebooted phone several times, reset my network settings, can't contact O2... Rubbish

Rallyevo3 by Level 1: Joiner
  • 2134 Views
  • 5 replies
  • 0 kudos

Resolved! Not registered on network

Hi all,I am currently having some issues that came out of the blue. I can't make any phone calls nor send text messages, when I try to phone a message comes up saying "Not registered on network" and if I try to use data it says I am offline. Tried to...

Mira2022 by Level 1: Joiner
  • 5205 Views
  • 3 replies
  • 0 kudos

Resolved! Data roaming abroad

I have a Samsung Galaxy A40 and I have received an email saying I need to update my settings or I will not be able to use data roaming abroad. When I try to update my settings I'm ask to select my device from the Samsung list but my A40 isn't listed....

David238 by Level 1: Joiner
  • 644 Views
  • 1 replies
  • 0 kudos

Resolved! unable to receive a call from 1 mobile number

I got a new sim card in January. It all works fine except I can't receive a call from just one mobile number in my contacts. The number is a mobile number in the Lebara network (Vodafone). I am aware that the caller is trying to ring me but it just d...

SMR by Level 1: Joiner
  • 1577 Views
  • 3 replies
  • 0 kudos

Resolved! 3G doesn’t work

Hi guys does any of you had or have the same problem. every time it drops to 3G is the same of having no internet, it’s been like this for years now. 4G and 5G works fine. I live in Swindon and the only time it works is when I go down to London. I wo...