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Porting number

I went through the porting process online after being moved to O2 by Virgin and have not received any transfer date nor even an acknowledment that it is being ported. All I have is access to my unwanted O2 number and none to my old wanted number. Ama...

John_Clery by • Level 1: Joiner
  • 2798 Views
  • 11 replies
  • 0 kudos

Resolved! Using mobile whilst in Louisiana usa

I am having trouble making calls in Louisiana USA. I have tried using 001 then the area code then the number or +1 then area code then number and lastly just calling the area code then number but I seem to be getting very little response. Before I ca...

Granty777 by • Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos

Resolved! Additional sim

Can I pay for an additional sim on the black Friday deal 30gb for 8 pounds?

Hotnurse by • Level 1: Joiner
  • 674 Views
  • 2 replies
  • 0 kudos

Resolved! NG22 9NG

Big Fake Festival Walesby NG22 9NG, NO SERVICE HERE 3-5 Sept 2021. Coverage checker shows perfect 4G broadband but no no no, there was no coverage. Why does the coverage checker give a false indication.?

Resolved! Cancel contract due to no signal issue

There is never signal in my place and I have reported the problem for many times. No one solved it but said the signal was good looking from their side! It doesn't make any sense that I'm paying but receive no service from O2! Can I cancel my 12-mont...

ZH4517 by • Level 1: Joiner
  • 3734 Views
  • 6 replies
  • 0 kudos

Resolved! getting a PUK number to unblock a phone

I have been through the menu but keep getting caught in a repeating cycle of "CAPTCH" pictures and not giving me a PUK number to use to unlock phone I then get told it is sending me a code vis text message but I cannot read as phone is locked! No one...

PhilOlney by • Level 1: Joiner
  • 1129 Views
  • 1 replies
  • 0 kudos

Adding o2 Amazon music extra

Can anyone help me please ? I’ve searched the group but there seems to be no solution. I’ve been on chat for 2 days with people telling they’ve activated etc and it’s still doesn’t work. Yesterday, a phone call which lasted for over an hour resulted ...

Maudey by • Level 1: Joiner
  • 1615 Views
  • 6 replies
  • 0 kudos

Resolved! Phone is faulty

New phone not holding charge for the whole day. Gets hot after a long phone call. Can’t find tne place to report it in support

Pickle12 by • Level 1: Joiner
  • 3065 Views
  • 14 replies
  • 0 kudos

Connecting iwatch to iphone with 02 sim

Hi I have an o2 pay monthly sim only plan, 20gb data, unlimted calls and texts.I purchased my iwatch and iphone xs max from apple direct.However everytime I follow the instructions to set up mobile data plan and log into 02 from the phone, it gives m...

GSA1 by • Level 1: Joiner
  • 1372 Views
  • 4 replies
  • 0 kudos
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