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Forum Posts

Resolved! Number transferred on Wednesday now no service

Hi, I transferred my number on Wednesday from virgin media. Yesterday the my 02 app and website updated to the new number but neither the old virgin media or new SIM card have signal. Tested in a different phone too and still the same outcome.

RhysE97 by Level 1: Joiner
  • 690 Views
  • 3 replies
  • 0 kudos

02 LOCKED PHONE AND REFUSE TO RESOLVE ISSUE.

My family are moving and were looking for internet deals, they decided on virgin who then sent an engineer for checks, everything was fine and the deal they were offered involved using an 02 sim (not too sure on the deal) however before they came and...

Blocked call by mistake

How can I get a number unblocked that I did by mistake it was a hospital number I did not recognise

Bob-c by Level 1: Joiner
  • 836 Views
  • 3 replies
  • 0 kudos

Resolved! No mobile data

Hi since this morning I don’t have mobile data connection, I check my monthly payment and it was overdue, I paid this, and still say that is overdue and still don’t have connection help pleasethank you

Tina6 by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos

Resolved! In car wifi -

I`m a taxi driver in Northern Ireland and increasingly being asked for wifi access.I have a monthly contract phone and Samsung Tablet and need wifi access for business people.What is the cheapest and most convenient way to achieve this?

ArdsTaxis by Level 1: Joiner
  • 941 Views
  • 1 replies
  • 0 kudos

Resolved! Poor signal

I switched from BT to O2 based on the supposed performance of the O2 network. I have been very disappointed with the coverage so far which doesn't appear to come anywhere near the advertised level - any suggestions?

Ebbtider by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! Data Roaming not working when I am abropad

Hi, I have been to Europe twice this year and although I had full 4g signal my data wouldn't work. I made sure that data roaming was set up and double checked the settings with a friend with the same iphone who had no issues. I am going away this wee...

Scott111 by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Poor signal iPhone 12

I recently upgraded to an iPhone 12 but the phone signal is absolutely shocking. I get a max 2 bars on 4g but it’s constantly dropping to 3G. Anyone else had these issue??

AaronW10 by Level 1: Joiner
  • 650 Views
  • 2 replies
  • 0 kudos

iPhone not making or receiving calls abroad

Back again but the plot thickens. Taken my iPhone abroad again and again I can’t get the phone to make or receive calls from the US, it works perfectly well in the UK. It has an O2 eSim. However, having put a US PAYG sim in, it works perfectly. So wh...

Abyss1 by Level 1: Joiner
  • 2136 Views
  • 3 replies
  • 0 kudos