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Forum Posts

Resolved! Poor signal East Cowes, Cowes and Isle of Wight in general

Hello all, I am having really poor reception in East cowes isle of Wight at home, Cowes and the island in general. I was on the mainland on Wednesday and it was fine so do not believe it is my phone. Most the time around the island I have either 1 or...

psg15 by Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Resolved! In Dubai - I can’t access Voicemail - Help

Hi O2 People.I am in Dubai. I need to listen to a voicemail. I have tried to access my voicemail by calling these numbers:1780, 901, and +44 7802 090100Is there another number to try?please help. Thank you

Lisa56395 by Level 1: Joiner
  • 1322 Views
  • 3 replies
  • 0 kudos

Resolved! IMPORTING A NUMBER FROM ANOTHER CARRIER

Hi. My name is Daniel.I would like to set up an 02 business account.I would like to import my current number which is a Vodafone Number and use it with this O2 business account.At the moment I only have a Pay as You Go SIM card from 02 which I believ...

Resolved! No coverage

Hi I have been living at this address for 3 years & have always had poor coverage. When I put my postcode into your coverage checker it says the coverage is good but this is not the case. In a certain part of my kitchen & outside the back door I have...

Eilis by Level 1: Joiner
  • 596 Views
  • 2 replies
  • 0 kudos

Resolved! Data won’t work abroad unless I connect to WiFi

Hi my mobile data will not work abroad unless I connect to wifi - I have data roaming on. Is there an automatic bar on some accounts and if so is there an easy way to contact O2 to get them to remove it? (I’m going round in circles on the help and su...

ColmG by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! A52s

Hi, can i retrieve deleted voicemail messages on my A52s? Thanks in advance.

Jayzee55 by Level 1: Joiner
  • 862 Views
  • 3 replies
  • 0 kudos

Resolved! keep old number

hi 2 weeks ago virgin changed my sim ,keep getting on phones and waiting an hour to get diconnected or run out of time ,then today got transfered to whatsapp ti says shut at 7pm,i have done the keep old number in my o2 account and keep getting email ...

Ninja by Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! Third party discount - where can I check this has been applied?

Hi, I just ordered a new Google Pixel 6 on O2 via Uswitch and the 24 month tariff was discounted from £48 per month (for 250 gb) to £30 per month (no upfront cost either as that was discounted too). However, I can't see any mention of the discount on...

AD-Pixel6 by Level 1: Joiner
  • 651 Views
  • 3 replies
  • 0 kudos

Resolved! No signal, battery not charging and warning that battery is overheating. This has been going on for

I contacted Tech Support last week with a problem of no receiving or sending calls/messages. I was told a mast was down yet my neighbours on O2 are having no problem. I went to O2 shop who swapped my sim and still no signal. The person who dealt with...