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Resolved! Billing address error on checkout

I am trying to upgrade. I have gone through checkout as I have a few months left to pay on device.... I verify payment with my bank then get redirected to O2 page where it gives me an error and tells me to select billing address. Billing address matc...

Resolved! Roaming

Hi I’m on holiday I’m Dubai, my data and roaming are turned off, why are calls still coming through? I don’t want extra charges!

Resolved! Does O2 offer 2FA for all sim types (Both pay as you go and monthly)

Hi, New to O2, and I was wondering if O2 offers any sort of 2FA for user accounts, where I can set it up, and if it's available to all sim types and not just one or the other?

Mobile data not working

Whenever I leave the house and don't have an available WiFi source I can't use the internet, including WhatsApp, emails ect. I brought a Google pixel 6a on a monthly contract, have plenty data, mobile data turned on and not restricted. Restarted my p...

Resolved! will o2 block the sim card

Hey guys, do you know if O2 will automatically block the sim card in case I'm not using or paying for my monthly plan? Can't find it anywhere, thanks in advance!

Phone keeps saying sim card not inserted.

My phone keeps saying no sim card inserted. Then says sending a report. Help please??????????

Resolved! App login

It won’t let me login to app and it has been over one week since I registered. How do I get in?

Resolved! no mobile signal at home so not getting txt

have no signal at home so am not getting text messages. phone is on home wi fi so get email whats app etc.

Resolved! O2 Return

Hello, I took out a mobile device plan contract, I changed my mind before the 14 day period and sent back the device for return. Got in touch with O2 but they keep saying that they don't have it, even though it was sent to the correct address. Could ...

Resolved! No signal - phone not allowed

Ported my number to o2. Now my phone does not connect to the o2 network.the phone (iphone Xs) works with all other networks but o2.had been for prob. 5 years with Three before, never an issue.can somebody HELP?

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