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Forum Posts

Resolved! IMPORTING A NUMBER FROM ANOTHER CARRIER

Hi. My name is Daniel.I would like to set up an 02 business account.I would like to import my current number which is a Vodafone Number and use it with this O2 business account.At the moment I only have a Pay as You Go SIM card from 02 which I believ...

Resolved! No coverage

Hi I have been living at this address for 3 years & have always had poor coverage. When I put my postcode into your coverage checker it says the coverage is good but this is not the case. In a certain part of my kitchen & outside the back door I have...

Eilis by Level 1: Joiner
  • 595 Views
  • 2 replies
  • 0 kudos

Resolved! Data won’t work abroad unless I connect to WiFi

Hi my mobile data will not work abroad unless I connect to wifi - I have data roaming on. Is there an automatic bar on some accounts and if so is there an easy way to contact O2 to get them to remove it? (I’m going round in circles on the help and su...

ColmG by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! A52s

Hi, can i retrieve deleted voicemail messages on my A52s? Thanks in advance.

Jayzee55 by Level 1: Joiner
  • 862 Views
  • 3 replies
  • 0 kudos

Resolved! keep old number

hi 2 weeks ago virgin changed my sim ,keep getting on phones and waiting an hour to get diconnected or run out of time ,then today got transfered to whatsapp ti says shut at 7pm,i have done the keep old number in my o2 account and keep getting email ...

Ninja by Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! Third party discount - where can I check this has been applied?

Hi, I just ordered a new Google Pixel 6 on O2 via Uswitch and the 24 month tariff was discounted from £48 per month (for 250 gb) to £30 per month (no upfront cost either as that was discounted too). However, I can't see any mention of the discount on...

AD-Pixel6 by Level 1: Joiner
  • 651 Views
  • 3 replies
  • 0 kudos

Resolved! No signal, battery not charging and warning that battery is overheating. This has been going on for

I contacted Tech Support last week with a problem of no receiving or sending calls/messages. I was told a mast was down yet my neighbours on O2 are having no problem. I went to O2 shop who swapped my sim and still no signal. The person who dealt with...

Resolved! Sims

I have 2 phones on my account. Both new today. One sim won’t register and thr other wont let me make calls

Amy31 by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos

Resolved! 3GB free data for topping up not showing up

I have been getting texts from O2 telling me to top up by 10/5/22 with £10 or more to receive 3GB of free data good for 30 days. I topped up with £10 this morning but cannot verify whether I have received the free data. I have tried sending BALANCE t...