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Forum Posts

Resolved! Third party discount - where can I check this has been applied?

Hi, I just ordered a new Google Pixel 6 on O2 via Uswitch and the 24 month tariff was discounted from £48 per month (for 250 gb) to £30 per month (no upfront cost either as that was discounted too). However, I can't see any mention of the discount on...

AD-Pixel6 by Level 1: Joiner
  • 651 Views
  • 3 replies
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Resolved! No signal, battery not charging and warning that battery is overheating. This has been going on for

I contacted Tech Support last week with a problem of no receiving or sending calls/messages. I was told a mast was down yet my neighbours on O2 are having no problem. I went to O2 shop who swapped my sim and still no signal. The person who dealt with...

Resolved! Sims

I have 2 phones on my account. Both new today. One sim won’t register and thr other wont let me make calls

Amy31 by Level 1: Joiner
  • 424 Views
  • 2 replies
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Resolved! 3GB free data for topping up not showing up

I have been getting texts from O2 telling me to top up by 10/5/22 with £10 or more to receive 3GB of free data good for 30 days. I topped up with £10 this morning but cannot verify whether I have received the free data. I have tried sending BALANCE t...

Resolved! Samsung Z Flip 3 cracks on the fold

I have just spoken to a couple of agents at the call center who couldn't be any less helpful so I thought I would ask here and see if anyone had any insight. I have had my Z flip 3 for about 7 months and have been extremely careful with it. There is ...

Jdgosk8 by Level 1: Joiner
  • 6861 Views
  • 4 replies
  • 0 kudos

Faulty phone.

Hi I brought a phone online when it arrived the camera is not working properly and when I speak to someone the phone goes dead I couldn't turn it on or off so I had to hold the restart button before I could get it back on so I telephoned the customer...

Resolved! Stupid 02

So I’ve got a payment I’ve had to delay because of money issues. I’ve tried to get in contact with someone from the team if anyones ever there, they reply after a whole day of waiting only to end the conversation straight after, without letting me re...

Resolved! Apple pro headphones faulty

Hi I currently pay a monthly contract for o2 Apple pro headphones. However these have developed a fault in one of the ear pieces. Can you help?