Get tech support for your O2 issues

Resolved! Roaming abroad

Hi, I have just returned from Spain and was unable to access mobile data as it was only displaying 3G in the top right hand corner with no option to connect to 4G in the settings ( iphone 13 pro), only 5G which obviously was unavailable in that area....

Resolved! Payment

I just topped up my phone £30 and i got a text saying o2 have took £15 off but it’s took the 30 out my bank and I have a 15 bundle?

Resolved! Is there an adapter from a male i-OS to a type C female

I have been given a standing charging port for either apple and/or android type c phone, watch and buds but the buds, the charge point is for i-OS only. Is there an adaptor that I can get that would allow me to charge my Samsung buds using the i-OS? ...

Failed Simcard

I can't make or receive calls

Resolved! iCloud backup has jammed my phone

Was using iCloud for first time yesterday. Doing a back-up process (photos and contacts mainly).During process my phone jammed on the Apple Logo and blocked phone and I am unable to do anything with my phone. It is stuck on the logo. I read instructi...

Resolved! Unable to make calls from abroad

I’m in Greece and cannot make any calls. Please tell me what I need to do to resolve this.Thank you.

Resolved! Spends cap

I want to change my spends cap please without going through customer service

Resolved! unlocking my phone

i requested my iphone to be unlocked on 12th October 14.21 x i was told my request had been placed and it would take 72 hours x I'm now 102 hours later and still waiting for word x any advice would be appreciated x

Resolved! Calls

I have a samsung galaxy a53. Sometimes when I call someone or someone call me, I can not hear the person on the otherside so have to disconnect the call and call them back. This is happening quite a bit

Resolved! Add additional sim only to my o2 account

it may seem simple… I have a main account with 3devices/ 3 plans. I also have another account (different email address) that is a sim only started with a Volt offer. I want to add this sim only to my main account. I’ve tried to change username to mai...

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