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Forum Posts

Resolved! Network Signal

Hello, i have checked the network signal on My02 and it is showing that the signal is strong in my area but my phone only has 1 bar of signal and am unable to recieve phone calls due to lack of network signal

J_G07 by Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

Resolved! No network coverage

Unable to make or receive calls

FS3 by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Messed Up with new SIM card?

Just joined O2 from Three - wanted to keep my number so had obtained PAC and entered that when ordering the new SIM card. Got new SIM card, put it into my phone and texted SWAP to 20220 - then noticed that it seems like I was supposed to text it from...

Resolved! My account

Hi I haven’t used my O2 phone for over a year and no longer have the sun. I want to check my account to see when I can cancel it but I cannot login as it keeps sending a code to my old phone. how do I bypass this or reset the password without using t...

Coley by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Resolved! Poor signal East Cowes, Cowes and Isle of Wight in general

Hello all, I am having really poor reception in East cowes isle of Wight at home, Cowes and the island in general. I was on the mainland on Wednesday and it was fine so do not believe it is my phone. Most the time around the island I have either 1 or...

psg15 by Level 1: Joiner
  • 507 Views
  • 2 replies
  • 0 kudos

Resolved! In Dubai - I can’t access Voicemail - Help

Hi O2 People.I am in Dubai. I need to listen to a voicemail. I have tried to access my voicemail by calling these numbers:1780, 901, and +44 7802 090100Is there another number to try?please help. Thank you

Lisa56395 by Level 1: Joiner
  • 1324 Views
  • 3 replies
  • 0 kudos

Resolved! IMPORTING A NUMBER FROM ANOTHER CARRIER

Hi. My name is Daniel.I would like to set up an 02 business account.I would like to import my current number which is a Vodafone Number and use it with this O2 business account.At the moment I only have a Pay as You Go SIM card from 02 which I believ...

Resolved! No coverage

Hi I have been living at this address for 3 years & have always had poor coverage. When I put my postcode into your coverage checker it says the coverage is good but this is not the case. In a certain part of my kitchen & outside the back door I have...

Eilis by Level 1: Joiner
  • 596 Views
  • 2 replies
  • 0 kudos

Resolved! Data won’t work abroad unless I connect to WiFi

Hi my mobile data will not work abroad unless I connect to wifi - I have data roaming on. Is there an automatic bar on some accounts and if so is there an easy way to contact O2 to get them to remove it? (I’m going round in circles on the help and su...

ColmG by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos