Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Sims

I have 2 phones on my account. Both new today. One sim won’t register and thr other wont let me make calls

Amy31 by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos

Resolved! 3GB free data for topping up not showing up

I have been getting texts from O2 telling me to top up by 10/5/22 with £10 or more to receive 3GB of free data good for 30 days. I topped up with £10 this morning but cannot verify whether I have received the free data. I have tried sending BALANCE t...

Resolved! Samsung Z Flip 3 cracks on the fold

I have just spoken to a couple of agents at the call center who couldn't be any less helpful so I thought I would ask here and see if anyone had any insight. I have had my Z flip 3 for about 7 months and have been extremely careful with it. There is ...

Jdgosk8 by Level 1: Joiner
  • 6861 Views
  • 4 replies
  • 0 kudos

Faulty phone.

Hi I brought a phone online when it arrived the camera is not working properly and when I speak to someone the phone goes dead I couldn't turn it on or off so I had to hold the restart button before I could get it back on so I telephoned the customer...

Resolved! Stupid 02

So I’ve got a payment I’ve had to delay because of money issues. I’ve tried to get in contact with someone from the team if anyones ever there, they reply after a whole day of waiting only to end the conversation straight after, without letting me re...

Resolved! Apple pro headphones faulty

Hi I currently pay a monthly contract for o2 Apple pro headphones. However these have developed a fault in one of the ear pieces. Can you help?

Resolved! Dongle

Hi I am looking to buy a dongle type thing that can supply a 4G network to a house that currently does not get any signal or wifi connection at all... Do these dongles need to connect to something first in order to give out the connection or are ther...

BD_2022 by Level 1: Joiner
  • 825 Views
  • 2 replies
  • 0 kudos

Resolved! Number transferred on Wednesday now no service

Hi, I transferred my number on Wednesday from virgin media. Yesterday the my 02 app and website updated to the new number but neither the old virgin media or new SIM card have signal. Tested in a different phone too and still the same outcome.

RhysE97 by Level 1: Joiner
  • 690 Views
  • 3 replies
  • 0 kudos