Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I had phone call from someone claiming to be o2... I have not given no Information but I have ry struggled to get into my account and they had Changed my email address I have log in and change my password and few other thi g including g my ema addres...
Hey, I've just upgraded my iPhone and got a new sim card. The new sim card didn't have a new number and I assumed my original number transferred over but when I'm not connected to wifi I don't have any service. Can someone point me in the right direc...
Hi I have upgraded my IPhone 10 to IPhone 13 Pro today. I have my personal phone on the Esim which has transferred across fine. The issue is with my inserted sim as i can’t see these contact phone numbers when I search. The inserted sim will be my wo...
I give employees a moblie phone to use for company use. Can I block certain numbers from contacting a particular phone number? I understand that numbers can be blocked in the phone call settings however an employee could simply unblock them... unless...
Hi I was in the middle of ordering a Apple Watch went through checks clicked continue my phone died put it on charge went back into finish but it had gone when I tried again it declined me why is this please could someone explain
I have 2 phones under a contract with you however I lost one of my phones a few months ago, I was wondering if I could please cancel the sim I have in my phone that I didn't lose and transfer my number and contract over from the phone that I had lost...
O2 say they are sending texts to my designated hub number, but there is no screen, so where can l get the messages?
I collected my upgrade phone yesterday but didnt realise how small it was going to be when ordered.I would like to return it and exchange to a different phone but keep my tariff package.Cant seem to find a place to chat to anyone.It says if bought on...
Hi, I recently upgraded my phone and got a Samsung. As part of this, I can claim some money back from Samsung, but need to provide a Proof of Purchase which contains all of the following 3 items: Date of Purchase, Retailed Name, and Model.Out of the ...
Network issues
