Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MCK for hardlocked phone

Hi, It seems like I need a MCK code. I have read other threads successfully managing to obtain one here. Can anyone help? Thank you.

Malik9 by Level 1: Joiner
  • 628 Views
  • 3 replies
  • 0 kudos

Apple Watch Series 7 code 14

I need help with my Apple Watch Series 7 not connecting to data plan and I’m getting code 14 customer service don’t understand and your shop don’t wanna help. Can you guys help?

daydinho by Level 1: Joiner
  • 544 Views
  • 2 replies
  • 0 kudos

Resolved! Age restriction

Hi I have age restriction off on the my o2 app but I am still unable to access multiple sites

Dk12345 by Level 1: Joiner
  • 495 Views
  • 1 replies
  • 0 kudos

Resolved! Removing spend cap

Hi how do I remove my spend cap ? I’ve never asked for it it’s automatically there and I need to remove it as it’s effecting a lot of important phone calls

kiax1 by Level 1: Joiner
  • 825 Views
  • 1 replies
  • 0 kudos

Phone Mast Not Working

I have been getting this error for over 2 weeks now. Unable to make or receive calls and struggle to load any web page. Tried contacting customer services who are unable to offer any timeline on this. Whilst I appreciate the discount they offered on ...

KKR02_0-1663161408440.png
Anonymous by Not applicable
  • 459 Views
  • 1 replies
  • 0 kudos

Bad speed on data

I have been using o2 for years and my house and garden have always had very quick speeds both on 4G, and as of last year 5G. This changed around a month ago when I noticed my phone dropping from 5G to 4G often but having really slow speeds regardless...

MindOfTim by Level 1: Joiner
  • 1740 Views
  • 3 replies
  • 0 kudos

Resolved! PAC

Hi, text PAC to 65075 but couldn't get a code. Can you give me code over here ?

Hyy by Level 1: Joiner
  • 630 Views
  • 2 replies
  • 0 kudos

Resolved! 5g Sim

I am shortly getting an IPhone 14 pro, will I need to order a new sim to get 5g?

s_kingdom by Level 2: Apprentice
  • 844 Views
  • 1 replies
  • 0 kudos