Get tech support for your O2 issues

Signal issues

Hello, I have noticed these past few weeks, signal on my phone and my partners phone has been really poor. we have reset our phone and I find that I need to put my phone into airplane mode at least 3 times a day to search for signal. It’s really poor...

Resolved! Contract termination and direct debit cancellation

Hello!I've recently asked for my contract to be terminated as I moved abroad and I'm no longer using my O2 number. Before receiving notice from the provider on my contract termination I've cancelled my direct debit with which I was paying my monthly ...

Resolved! Unlock an iPhone 6S from the O2 network

My daughter gave me her old iPhone after upgrading and is also using a different network provider. I have carried out a factory reset and had it re-authorised in my name with Apple. But it is locked to O2 and I have been going around the houses on th...

SIGNAL???

Can someone please help, I’m tearing my hair out here! I’m not receiving outside calls, they go straight to voicemail. If I do get a outside call I cannot hear anyone. My text messages do go through but sometimes I have to keep retrying over and over...

ALL INCOMING CALLS - No Caller ID

Please can anyone help, I’m at my wits end, for almost two weeks now every single incoming call shows as ‘No Caller ID’ or ‘UNKNOWN’. I’ve taken the sim out, wiped it, re inserted as directed - no difference. O2 sent me a replacement Sim, it made no ...

Resolved! New SIM doesn't work

Ordered a pay as u go SIM recoebed it put it in the phone no registering. Looked online it said you have to make your first top up to activate it. I KNEW this looked sketchy never heard of such a thing before. Waited to get paid topped up the SIM num...