Get tech support for your O2 issues

Resolved! Switching from pay as you go to pay monthly and keeping my old number

How does it work if I need to keep my old number.As I have followed every step of o2 advise and none of them are not working.I have ordered my new sim.Then I have tried to fill the form online to keep my old number.The form it is not working at all.T...

Resolved! Europe

Hi. If I travel to Europe does my tarif cover txts and calls?

Resolved! Mobile Internet

Morning. Having problems with mobile Internet. It doesn't work at all. Problem started yesterday after receiving a txt from o2 saying my sim was now 5g ready. Any help would be great thank you

Resolved! Help

My Phone was stolen a couple of days I got a new phone yesterday and a new Sim card I called yesterday to take the bar off and activate the sim and I’ve still got no services available on this new handset

Resolved! iPhone sims

Hi, I have ordered a iPhone XR and I’m wondering if the SIM card in my current iPhone 8 will fit?.

Cannot receive calls from other network

Hi. Suddenly unable to receive voice calls from other service providers. Can receive texts but not voice calls. Callers advise that my phone goes straight to VM and the messages they leave are not registering or coming through. No blocks / diverts in...

Resolved! Unable to set call-forwarding.

I have a pay-monthly O2 account with a Nokia 6021 phone which is easy to use. Need to set up call-divert on it to my landline (as a reasonable adjustment for disabilities) but it keeps coming up with the message "Request not completed". Why will O2 n...

Resolved! Not able to send regular SMS text messages

HiI have had my iphone SE for over a year and it has never been able to send regular SMS texts to phones, but can iMessages. Is this an issue with the carrier? It is very inconvenient. Thanks

Resolved! will wifi calling work on o2 with a Non o2 supplied Samsung Galaxy S22 Ultra.

Hi, I am considering buying a Samsung Galaxy S22 Ultra in the UK online from Samsung, can anyone tell me if Wifi calling will work on this phone using my existing o2 contract. Thanks for any advise you can give. Bill

Resolved! Received a call from number claiming to be o2

Hi I’ve received a call from 0330 390 3446 could you confirm if this is o2 please as they’re offering me a 40% discount

O2

Forum Posts