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Forum Posts

Resolved! PAC numberd

How can I get someone to tell me my PAC NUMBER

Chris51 by Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Sim network issues

Hi an advisor yesterday advised me to replace my sim due to the fact I’m unable to receive sms text messages, however I have woken up today with no signal whatsoever. Shouldn’t I receive my sim in hand before you leave me disconnected especially with...

Hus1 by Level 1: Joiner
  • 1386 Views
  • 7 replies
  • 0 kudos

Resolved! RARELY ANY DATA CONNECTION

For over a year now (since the new boxes were put into our streets) it is rare to use any data as there are still problems with the masts (wording from the network/data site)Many of us have had to have wifi added to our homes (yet another expense) wh...

Sandra42 by Level 1: Joiner
  • 796 Views
  • 1 replies
  • 0 kudos

Poor Network Coverage O2

I changed to O2 in August 2022, ever since then I have had consistent issues with my phone signal/mobile connection . The phone keeps dropping out when I am on a call, I can hear the other person, they can't hear me for periods of up to a minute. I h...

ClareM111 by Level 1: Joiner
  • 3021 Views
  • 8 replies
  • 0 kudos

Resolved! Refurbished phone

Hi I just took delivery of a refurbished i-phone XR. Great service. But the phone is not 'like new'. It has numerous scratches on it. This is disappointing as it is for a present. How do I request a replacement? Thanks

Bill2022 by Level 1: Joiner
  • 749 Views
  • 1 replies
  • 0 kudos

Resolved! I can't call EE

I am on O2 and my partner is on EE. I can't call her or text her. This started on Monday 5th December. She can call me and text me. I can call other numbers. She can receive calls from other numbers. We have both been on these networks for some years...

Tont by Level 1: Joiner
  • 2283 Views
  • 3 replies
  • 0 kudos

Resolved! Fraud

Hi I’ve had a call saying I get 40% discount etc from scammers and just like to make sure they can’t access my account

Gm1995 by Level 1: Joiner
  • 822 Views
  • 2 replies
  • 0 kudos