Get tech support for your O2 issues

iMessage/FaceTime not activating after port, OTP/Confirmation Texts not received (PAYG)

Morning, I appear to have a number of the issues others have experienced following porting of my number: iMessage will not activate, FaceTime will not activate, and yesterday a new issue became apparent in that I am not receiving some confirmation 2F...

Apple Watch 112 code

I cannot use my Apple Watch in cellular. I follow the set up in the Watch app but I keep getting an 112 code. O2 refuse to help. I’ve tried everything but they keep telling me to click on set up mobile data! Which I have. I can’t sign it to select an...

New to O2 and Oppo Find

I'm new to O2, having been with Vodafone for many years. My company phone is O2 however so I do have familiarity with the network. I bought two Oppo X5 pros for my wife and I a few months ago and have had nothing but issue, much of it can be resolved...

International e sim overseas

Has anyone purchased an e sim overseas to make local calls there eg grab? Going to Vietnam & Cambodia in a few weeks. Want to get an e sim for my new phone (new to O2 also) so that I can make local calls whilst there, and not have to use my U.K. sim....

Resolved! Being ripped off after 20 yrs..?

My device payment plan has finished, but my monthly bill is just the same....? Should I change to SIM only?

Resolved! Sudden use of data in a day

I have only been accessing email and news feed data today yet I appear to have used 80% of my data allocation. Why? Can I found out how?

Resolved! Trying to log into app

Trying to log into app after 48 hours and still doesn’t work

Poor signal strength

We have very poor signal strength in this location ([Removed]) usually 1 bar or no signal, on 3 mobile phones, this is extremely frustrating, when making calls the call constantly drops out and more often than not we have to switch to land line, chec...

Resolved! Getting my new o2number changed to old sky number

I’m new to O2 and sent them my PAC code. How do I now get my new number changed to my old sky number? Please help.

Resolved! New sim no data

My phone was stolen nearly a week ago so it was blocked and so was the sim. Got a new phone this week and the new sim arrived yesterday. Blocks removed. Everything works fine other than the data. Rang o2 customer service who said to reset my phone, t...

O2

Forum Posts