Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Sim Swap not working

Hello I did a sim swap at 11.30am on the 25th of November and it still hasn't done it. I received the txt saying it was going through but it still hasn't. How long does it usually take?

Resolved! 5 working days and Sim not received yet

Hi, it’s been 5 days since I ordered new sim and I have still not received it yet since 5 working days and the billing has been started from November 25th. I still not have the sim with me.

Javad by Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

Resolved! PAYG sim replaced

I misplaced my PAYG sim, so I bought another PAYG sim from the shop, and an advisor on chat moved my number and credit and tarriff onto the new sim. But that was 4 days ago now, and I still can’t use the SIM……? It’s showing I have full signal, but th...

tmgordon by Level 1: Joiner
  • 428 Views
  • 1 replies
  • 0 kudos

Resolved! lost signal

hi I have lost my signal I checked to see if there was any problems there was but now have been fixed but I still have no signal need help

Resolved! Issues with iMessage & FaceTime

I recently switched from Vodaphone to o2. I have an unlocked iPhone 14 pro. I moved my old number at the same time. However in Settings>Phone>My Number the temporary number shows and it will not allow me to save my old number. When press save, the te...

Jonny68 by Level 1: Joiner
  • 1266 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to pay outstanding bill online

Please send me a payment link for outstanding bill. Since I switched from monthly to pay as you go, the old bill is impossible to pay on your system and you’re threatening legal action against me WRONGLY! this is urgent.

Resolved! PAC code. How long for a temporary number to switch?

Hi, I bought a sim card from O2, giving O2 a PAC code from Vodafone when I placed the order. The sim was first used on Friday 25.11.22 on the temporary number. When should I expect the number to switch to my old Vodafone number?

No texts coming through at all! I.e Microsoft verify

I ported my number last Wednesday 23rd and have since been unable to work as need a text code from Microsoft to access work programmes but since moving from Virgin mobile to o2 I have had no texts!!. Rang both Virgin mobile who provided a new PAC cod...

Red_mist by Level 1: Joiner
  • 580 Views
  • 1 replies
  • 0 kudos

Resolved! Robot calls

Hello, Might be an unaswered call but how do I stop the robot calls from 0800 numbers?? They are getting really annoying now. I just want them to stop, buta i can't find anywhere anything on how to do that. Thank you!

Ioana84 by Level 1: Joiner
  • 537 Views
  • 2 replies
  • 0 kudos