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Forum Posts

Resolved! Sim card not recognised

Hi all,I got a new sim contract with, I just put the simcard in the phone but it's not being recognised. Do I have to activate it somehow?Your response is appreciated!

Cynthia1 by Level 1: Joiner
  • 1119 Views
  • 4 replies
  • 0 kudos

Resolved! Dual Sim

I’ve an iPhone 11 with pay monthly sim, I am looking to install my work sim (which is Vodafone) to run dual sim but have a few questions….- Will Vodafone sim work- Will is ring either sim if using the other, or can only one be selected at a time?- Wi...

SvWilson by Level 1: Joiner
  • 1324 Views
  • 9 replies
  • 0 kudos

Resolved! Data Roaming Issues in Canada

I'm travelling in Canada in Vancouver with data roaming included but can't access it. I can't more than 3G on my phone. Does anybody have any ideas about how to connect? Cheers

Resolved! Verification Email

Hello i have recently signed up to a new contract with O2 and i have been waiting for the verification email to setup my account but nothing has arrived. I have check my spam and and every other folder in my emails and I have also clicked the "resend...

Deano1927 by Level 1: Joiner
  • 944 Views
  • 1 replies
  • 0 kudos

Resolved! One eSim on different devices

Can I install a single eSim on two different devices? ( iPhone & Android) I need both devices to test the Apps and functionality, and they are not going to be turned on at the same time. I don't have a physical sim that I can swap between phones.

Resolved! call forwarding

going to the usa - pay monthly - how do i set it up so all calls go to call forward input the number to which calls get forwarded? thanks arj

arj404 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! S21 Ultra with ROM set to EUX, so no over the air updates

Hello Everyone. I have purchased a S21 Ultra today (not via O2). The phone works correctly, apart from being unable to receive over the air updates. It appears that the ROM is set to EUX (European Union) and not the UK I have tried performing a facto...

Resolved! Correlation ID

Hi, My Gmail account got hacked and I have been charged almost £500 on my account. In order to make a claim through google play I need a 'Correlation ID'. Can someone please help !!