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Apple Watch

Hi I got my iPhone 13 and Apple Watch 7 a few week back and carried over my old number which was switched last Monday. I’ve never been able to get a connection on the Watch. It shows on the status as plan 02 but no connection it also shows in the set...

Resolved! Urgent help required - O2 phone repair, possible scam concerned?

Good Afternoon everyone, Apologies for the long post, popcorn ready. I have looked through the forums and has seen several negative experience dealing with the O2 repair center. I am essentially asking someone with quite some knowhow on the processes...

Resolved! STORAGE ON A HUAWEI Y6 2018

Help, I keep getting 'insufficient storage' messages on my phone. I only have 5 photos on it, no gaming apps, just WhatsApp. I have cleaned, defragged what else can I do?

Resolved! Temporary number issue on iPhone 13 after porting

Recently Ported over my phone number of some 25 years or more to O2 from Virgin MediaMy O2 account shows my Ported number, however, I keep getting messages that tell me this number will be used for imessage etcWhen i go into settings the temporary Si...

Resolved! Bolt on not reflecting

Good day…Ordered and paid for a bolt on to my current data yesterday… this cost £12 pounds which was taken by O2 gladly. However my benefit of 3GB of data has not been allocated to my bundle!when will this reflect and be corrected? If it isn’t done t...

Resolved! Disney+ Plus free for 3 months on O2 - text "DISNEY3" to 21500 (Possibly Contract only specific)

I have seen this offer on hotukdeals,Disney+ Plus free for 3 months on O2 - text "DISNEY3" to 21500 (Possibly Contract only specific). I just want to know if it is legit. How would I add it to my O2 account. I had Disney Plus before and if I add it o...

Resolved! signal

having terrible signal issues and have been for a few weeks. My signal has low bars or the connection has been bad. My daughter is o2 Alsop and she is picking up 4g etc and I'm not in the same place. I feel like I'm sitting on low bars or bad lines i...

Phone cuts out after 1 ring

My Samsung A52 cuts out on incoming calls, vibrates only once?

PAYG - can't make/receive calls

Hello people.Two PAYG sims, one on old 'classic' tarrif, one on the new 'big bundle'.(Both have credit) Currently abroad.Since yesterday (that I noticed)I can receive SMS, but not send (not delivered)Cannot phone out (call failed)Calling the number f...

Credit file referrals team.

On 24/8/22 I tried to purchase two lines from Mobile Phones Direct - both went through immediately. I rang Mobile Phones Direct on Tuesday 30/08/22 to question why the second phone had not been delivered. I was advised to contact yourselves quoting t...

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