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Resolved! Apple Watch cannot connect to e-SIM

When re-setting up my Apple Watch (which has worked with my o2 eSIM for months), after having to wipe and reset the watch to fix and unrelated fault, I went through the Mobile Service set-up process to connect the Apple Watch to my o2 e-SIM. This pro...

Resolved! Data not showing

My data was renewed today but it’s not showing my data. I get 5gb a month which is doubled 10gb for being with virgin media but can’t get any data

Resolved! Paid airtime bill but no 4g service

Hi, as the title says i've paid my airtime bill but i still don't have 4g service on my phone. This has happened before because of late payment but it usually resolves itself, and it hasn't for a couple days.

Not connecting to wife, not using data, can't send messages or call

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Resolved! USA roaming no signal

I’m in the USA and my roaming isn’t working on my iPhone 12 Pro. I can’t get a signal. I’m in an area where there definitely is signal, but my phone doesn’t want to work. Data roaming is turned on, I have the international bolt on but still no luck. ...

Resolved! Transferring sim

I want to buy a Fairphone 4 to replace my Iphone7. Would I be able to use my current O2 sI'm in a Fairphone4?Thanks

No 4g

Since doing update on Samsung phone I no longer connect to 4g.Can anyone tell me why and how I can re connect please

Apple Watch airtime error 14 message

So I bought an Apple Watch Series 7 not from o2. Added it to my airtime and so far it is not working, trying to go into mobile data options on the app and I only get error 14 showing, no options to do anything else. Called o2, no help at all. Message...

Resolved! Visual voicemail vanished

Anyone know how to get it back again?

Resolved! New phone and 5g settings

In settings , to enable 5g, what’s the difference between standard , and allow more data on 5g

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