iPad data
Just brought a second iPad from o2, realised that both have data plans, no SIM cards in. Am I missing something. I mentioned it in the chat when buying the second iPad, the assistant assured me everything I needed would be sent.
Forum Posts
Voicemail
Hi I have an iPhone 12 all of a sudden my voicemail messages are not showing as they used to . I only have a box that says ‘call voicemail’ I’ve turned my phone off then on again and followed the tips online but still. I tried to call 1710 and 901 an...
o2 App
HiI can get on to MY O2 on my computer but using the same password I can't get to it on my phone.
Resolved! Pod number
Hello, I am writing with a question how to stay with the old number? I have a new number on my account with O2, I have a PAC code but I dont know where to enter it
Resolved! Porting from Virgin Mobile to O2
I have been switched from Virgin Mobile to O2, I was told my number would be ported over as part of the renewal, but has not so I unable to receive calls. How long should this switch take?thanks
Resolved! bill history
Trying to get hold of my bill history, but cant find it anywhere, contacted support and they gave me instructions but i cant find a side or top menu saying bills ?? any help would be great.
Resolved! Upgrading Issues
Hi Folks trying to do an upgrade but when I click on contract documentation option in basket it presents a red banner saying something wrong check your personal details.........I do and it says I was born in Jan 1900 !!!! er dont think so :)............
Can't view basic tarrif info or bills
Hi, I have logged in to download bills to send to my accountant but I can't view anything. My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information i...
Resolved! Sim card losing connection with network
HiThe SIM card may be degrading as it often loses connection with the network. I've cleaned it and re inserted it and seems less problematic. Can I order a new SIM card on my current tariff?
Resolved! I can't receive text
I reported on Thursday that I am not receiving any text although I can send them. The problem was escalated to the network people but I have heard nothing. I am concerned that I could miss docto/ hospital messages. Is there anyway get in touch with t...
