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Forum Posts

Apple Watch airtime error 14 message

So I bought an Apple Watch Series 7 not from o2. Added it to my airtime and so far it is not working, trying to go into mobile data options on the app and I only get error 14 showing, no options to do anything else. Called o2, no help at all. Message...

Chrisx20 by Level 1: Joiner
  • 704 Views
  • 4 replies
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Resolved! New phone and 5g settings

In settings , to enable 5g, what’s the difference between standard , and allow more data on 5g

Pickle12 by Level 1: Joiner
  • 917 Views
  • 3 replies
  • 0 kudos

Resolved! Texting issues

I have a pay as you go phone.I was recently in France and Italy.When returning through France I sent texts to our friends in Italy; all the texts from me were received showing foreign numbers, for example, France, Italy, Germany, Dominican Republic a...

BlueLegal by Level 1: Joiner
  • 526 Views
  • 3 replies
  • 0 kudos

Resolved! No voice calls on AT&T

I’m a UK O2 customer just arrived in USA (Orlando). I have an iPhone 13. I have international roaming option with O2. Network selection is on Automatic and AT&T is the network automatically selected. However I got the following text from AT&T: ”Welco...

ChrisRose by Level 1: Joiner
  • 936 Views
  • 1 replies
  • 0 kudos

Resolved! Being charged for iTunes & Spotify

I’ve noticed my bills over the passed months are getting higher. When I’ve logged onto my o2 account I’ve been charged for iTunes & Spotify ? Which I don’t use. As I’ve not registered for these how do I stopped it happening again and claim my money b...

Shelby20 by Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Error Code 10 Mobile Data Apple Watch S3 Cellular

I keep on receiving error/reference code 10 whilst trying to connect to molbile data via the watch app. Rang 202 several times over the past 2 weeks but they cannot fix, just promise a call/text from an o2 engineer which never occurs. I have a busine...

Banksy by Level 1: Joiner
  • 1184 Views
  • 3 replies
  • 0 kudos

Resolved! O2 firmware for Google Pixel 4A: download and installation?

Hi, I have a Google Pixel 4A on O2 Pay Monthly (Unlocked, ex Vodaphone) and wonder if I would benefit from having O2 firmware on it? If so, is it possible to download it and install it myself? Thanks for any advice, Gerry

GerryF by Level 2: Apprentice
  • 759 Views
  • 1 replies
  • 0 kudos