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Not receiving all text messages after porting!

Hi, recently moved my wife's number [5 days ago] over to O2 from Vodafone as I upgraded her phone and she's not receiving all text messages, texts from Vodafone user not coming through for sure, but the most frustrating one right now is a verificatio...

Code 14 Apple Watch Series 7

Hi, need some help. Ever since I upgraded my phone from O2 and connected my Apple Watch upto my phone my Watch data hasn’t been working. I’ve been on the phone a lot with O2 about this since November 2022. In the end I decided to cancel the data plan...

Resolved! Samsung S20

Hi I have a question. I took the phone for 3 years in o2. I'm over 2 years old on my phone and something is starting to happen to my screen. My question is if o2 can attempt to fix it? Since my phone is not paid off to the end

Resolved! unblock my phone

i lost my phone in november and had it blocked, and got a new simm card. i cant unblock it i have tried everything. its letting me use wifi. but everything else is no service. how do i get it unblocked please?

Resolved! EE to O2

Hi , I’ve had several issues since my number was ported from EE 4 days ago , they have all been rectified except one ,, No one who is on EE can call me now , they get an invalid number error when they try to call me ?? I can receive iMessages an Face...

Imessage

I am trying to get imessage to work on my new phone, it will only connect to my apple ID, it wont connect to my phone number it just says waiting activation

Esim reset needed on apple watch!!!

Since Xmas day my phone has been stuck on 'activating data plan' and it wont activate I gather I need an esim rest but nobody i talk to can do this Can someone help Thanks Ruth Parfitt

Resolved! How do I remove 2 hour call limit?

I always call my boyfriend by phone since my internet is really didgy in my room and the calls always get cut off at exactly 2 hours. I have unlimited calls so I don't understand why it keeps ending it. I used to be with VOXI & I've never had any cap...

Resolved! 2 plans, swap numbers

So, looks like this has been asked before. I have two plans, an original O2 plan with 40gb(doubled to 80GB with Volt) and a plan just take out through Virgin with unlimited data. I would like to put the number from the ‘original’ plan onto the ‘Virgi...

Resolved! Payment buffering

I've been trying to pay my monthly bill for the last week through the app, but when I select my card and press make payment, I get the "just a moment" buffering screen and it doesn't get passed that. My bill is due on the 17th and i'm worried that it...

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