Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I recently purchased a z flip3 (today actually) I need to do a factory reset but it asks for my password (which I forgot almost immediately). Every time I try it just asks for my password and a highlighted message saying pdp backup setup-wizard fail....
Facebook have just decided to lock my account due to suspicious activity. Only problem is, it wants to send a verification code to my old number. I'm sure i updated my number as i use my current number in order to sign in but it is not giving me any ...
i cannot ring out on my phone. My number is and my name is Christopher. [mod edit: please do not post phone numbers on the public board. Thanks!]
Hello - I've recently bought an o2 dongle with the intention of using it for my Roku smart tv. I've plugged it into the usb port but what do I do next? And will it even work in the tv?? Thanks!
hi my phone was working ok in the house but now i have to go outside to hear anyone and to talk to them when i ring an other person they cant hear me but i can hear themthis is like this 24 hours a day can someone help ?cheers paul
I have noticed multiple items on the detailed invoice listed as 9011 what are these…they are free but I’m curious as I don’t recall doing anything else other than using it for calls and texts. Thanks
Hi, I've been an o2 customer for several years, and just upgraded with a new contract. I chose to have the 3 months of Audible subscription as my free 'extra', but when I click on the activation link, I get the error message 'It looks like your activ...
Hi, I have had a couple of these coming through as texts recently. This one from this morning. I don't recognise number. Can you advise? Here's the copy from the message [below] You've been sent a media message from +447779149582. View it at www.o2.c...
Hi I have just received my new phone today which needs setting up the last time I set my last phone up was in store (Birkenhead) and I was hoping to do it that way again my question is can I just pop in store on the day for the staff to help me or do...
My phone is connected to my laptop via usb but laptop isn't seeing it for the wifi. any advice?
