Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Unlock an iPhone 6S from the O2 network

My daughter gave me her old iPhone after upgrading and is also using a different network provider. I have carried out a factory reset and had it re-authorised in my name with Apple. But it is locked to O2 and I have been going around the houses on th...

Dave110 by Level 1: Joiner
  • 763 Views
  • 1 replies
  • 0 kudos

SIGNAL???

Can someone please help, I’m tearing my hair out here! I’m not receiving outside calls, they go straight to voicemail. If I do get a outside call I cannot hear anyone. My text messages do go through but sometimes I have to keep retrying over and over...

Jonesy69 by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

ALL INCOMING CALLS - No Caller ID

Please can anyone help, I’m at my wits end, for almost two weeks now every single incoming call shows as ‘No Caller ID’ or ‘UNKNOWN’. I’ve taken the sim out, wiped it, re inserted as directed - no difference. O2 sent me a replacement Sim, it made no ...

CatPage by Level 1: Joiner
  • 1602 Views
  • 6 replies
  • 0 kudos

Resolved! New SIM doesn't work

Ordered a pay as u go SIM recoebed it put it in the phone no registering. Looked online it said you have to make your first top up to activate it. I KNEW this looked sketchy never heard of such a thing before. Waited to get paid topped up the SIM num...

Resolved! Swap sim

I have swapped to a 5 g sim but the account has not been upgraded and i cannot access the phone. This was an hour ago

Charlie55 by Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos

Resolved! SIM card looked

Hi,can you help sim card looked?thank you

Tesfa80 by Level 1: Joiner
  • 431 Views
  • 2 replies
  • 0 kudos

Resolved! Google pixel 6a

I have just placed an order for a google pixel 6a and I would like to know if I have to claim the hub and mini hub or will it come with it

Resolved! Signing in

All ways never sign off from here but every time I come on to the forum I have to put my password in 9 times out of 10 im locked out help

Pipstop78 by Level 11: Motivator
  • 624 Views
  • 3 replies
  • 0 kudos

Port issue - EE to O2 Please help

hi, So i have a new phone with O2 and have ported my old EE number to my new O2 sim today. O2 have advised that the port is showing completed their end but my old EE sim is still connected and active in my old phone. Even weirder is the fact that if ...

Matt32 by Level 1: Joiner
  • 707 Views
  • 5 replies
  • 0 kudos