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Roaming Issues

I'm currently roaming in the Dominican Republic. I don't have roaming turned on and my phone is in flight mode. However I've noticed charges for roaming every single day I've been away. Its only £0.01 or £0.02, currently at £0.07 which isn't a big de...

alcatel hotspot dongal

I purchased an Alcatel hotspot and data plan to help with network coverage when at an event for my events business. I promptly lost the paperwork and I can only get it to work when plugged in via USB to a laptop. Wifi asks for a password I don't know...

Resolved! Network issues .........never ending. Help.

I have someone phoning back from O2 tomorrow to see if I've been able to follow the instructions they gave me today, so far I've not been able to. I literally had to drive away from home to receive his call (no connection here) because he text to say...

Resolved! Password not working

I keep having to change my password

How do I find out a no caller is phone number?

Had 2 calls from “no caller ID” with no voice mails and I want help finding out what the number is

Resolved! Network coverage

I have a serious problem with coverage. I can hardly use my phone at home and its distressing. Even visitors to my home are frustrated.

Mcafee security

I've just downloaded Mcafee security for a £1.00 a month didn't ask for a code just to sign in which I did.. now the app is saying I have to many devices and to remove one but it won't let me do this. Any help would be appreciated I asked 02 but they...

Resolved! Network Coverage

I recently moved to o2 from Vodafone. Before I switched I looked at the online network coverage map for the areas where I live & work. The online map showed that the coverage in my area is both good indoors and outdoors and that 4G coverage is suitab...

Resolved! PAC

I need to request a PAC code. Can you send me a code? Thank you for your help !

No called ID

Hi Recently all of my incoming calls are coming through as ‘Unknown’. This includes all of my saved contacts. I’ve checked all of my phone settings, reset my phone and tried in a different handset All to no avail sadly Would anyone be able to help me...

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