Get tech support for your O2 issues

Resolved! iPhone 13 (5G) Do I need to upgrade existing O2 SIM?

Whilst I don't live in a 5G zone, there are towns and cities near where I could use 5G. My current O2 4G SIM is in an iPhone XR.If I upgrade, do I need a 5G sim or will my current SIM work?

Resolved! Gregg's free coffee saying voucher used

Hi, I keep getting an error on my O2 priority app, I go to get a free coffee from 7am with Gregg's and it says voucher used. Last time I used it was Thursday just gone. I have already been intouch with o2 customer service because this happened at the...

Resolved! Unlock safe search

How do I remove safe search

Extending ring time before voicemail activates

Like many others, either members of this forum or not, I have been unable to extend the ring time on my handset (Samsung Galaxy A33 5G) which I upgraded to about 5 weeks ago. Since then I have made numerous phone calls to O2 support, checked this for...

Resolved! Two phones from 02 none work

What is going on with this place

Resolved! Old phone

Old phone linked to a forgotten password apple wont unlock the phone without proof of purchase the phone is from 2018 can o2 still produce proof of purchase

iPad data

Just brought a second iPad from o2, realised that both have data plans, no SIM cards in. Am I missing something. I mentioned it in the chat when buying the second iPad, the assistant assured me everything I needed would be sent.

Voicemail

Hi I have an iPhone 12 all of a sudden my voicemail messages are not showing as they used to . I only have a box that says ‘call voicemail’ I’ve turned my phone off then on again and followed the tips online but still. I tried to call 1710 and 901 an...

o2 App

HiI can get on to MY O2 on my computer but using the same password I can't get to it on my phone.

Resolved! Pod number

Hello, I am writing with a question how to stay with the old number? I have a new number on my account with O2, I have a PAC code but I dont know where to enter it

O2

Forum Posts