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Forum Posts

Resolved! I can't receive text

I reported on Thursday that I am not receiving any text although I can send them. The problem was escalated to the network people but I have heard nothing. I am concerned that I could miss docto/ hospital messages. Is there anyway get in touch with t...

peterives by Level 1: Joiner
  • 592 Views
  • 3 replies
  • 0 kudos

Resolved! Stac code

Got a stac code from Vodafone, agents on Facebook are useless and don’t reply, and the ask the agent option in the o2 app cuts me off straight away, I also can’t call as I suffer badly with anxiety and can’t call them, can anyone give me advice on wh...

WhatiCall by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! This site can’t be reached

I have a website which seems to only be no accacble on o2 4g. I have tried all the other networks, ee, videophone, gifgaf, three and all have access to it. Any one know why? The link https://careers.hillarys.co.uk/

Poor signal and Internet - Samsung S20 Ultra

I have recently moved from Virgin to O2. I now have a poor signal inside my house, i get one bar at best (some calls simply do not connect) and outside, internet around my local area is very poor.Do i need to check any settings as the coverage checke...

Still no signal (48 hours)

Your site is saying the fault has been repaired but there’s still no signal in postcode NN29 7BU after 48 hours. When will the fault be fixed? Cheers

steside by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Esim Query

Just got esim todayvery strange set up, ive used them before and they normally are very instant.Today i can send and receive texts and receive calls When i try to make a call its cuts out and bleeps called o2 about 5 times today getting nowhere, they...

Resolved! OTP issue

I’ve recently ported my number from EE to O2 and now can’t receive OTPs from my bank and iMessage isn’t working. Can anyone help?

KJ77 by Level 1: Joiner
  • 566 Views
  • 2 replies
  • 0 kudos