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Forum Posts

Appalling service - stilling waiting to have my phone unbared after 72 hours!!!!!!!!!!!!!!!

Dear Sir/Madam, I am writing to you after I have serious concerns about 02 for filling their promise to unlock a phone within 24hours after it was reported as found to 02. Last Monday I collapsed and knocked myself unconscious while on a dog walk, in...

HCHRISTIE by Level 1: Joiner
  • 1027 Views
  • 3 replies
  • 0 kudos

Priority

Why can I still not get on ?

Cjm246 by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Activate short code messaging

I am getting the following message on my android phone: can't reply to this short code Can you helpThanks Bob

Coffeekid by Level 1: Joiner
  • 2707 Views
  • 7 replies
  • 0 kudos

Resolved! Watch Ultra - Add Data Plan, Code 14.

I have been trying for the past half a week to get this sorted. I'm trying to connect my Watch Ultra to an iPhone 14 Pro Max with no success. Every time I try, I get a code 14 from the O2 site. They've tried resetting the Watch eSIM to no avail. Basi...

ByTor by Level 1: Joiner
  • 858 Views
  • 3 replies
  • 0 kudos

Resolved! No signal all day

Hi I’ve had no signal from 4pm today. Unable to make any calls or use any 4g. I have checked my account and am no where near my limit and have paid all bills. please help - I am a woman who lives alone in london and commuting to work in the dark with...

Resolved! Apple watch pairing

Hi I am in the process of having my phone number ported to O2. I want to buy an apple watch, but the form asks which number I want the phone paired with. It gives my temporary number (while I'm waiting to be ported). If I buy the watch and use the te...

Becks71 by Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

Data charges abroad

I tried to contact O2 via message and have been left unattended for 17 minutes! Despite switching off Roaming charges and only using data when I have FREE access, I am incurring high data costs. I need help from O2 but they have failed terribly. Any ...

Daveyb01 by Level 1: Joiner
  • 704 Views
  • 3 replies
  • 0 kudos

Resolved! Ringing length

Can you tell me why the extending ringing length codes do not work on my X3 Pro and my X5 Pro, thanks

Creda1 by Level 1: Joiner
  • 413 Views
  • 2 replies
  • 0 kudos