Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I try to make a call on my iphone and it just disconnects -there is no message on the screen. I can make calls on whatsapp though. I have been in touch with apple and they have checked my phone out and said all ok so they said to try O2 - anyone else...
Hello, I don’t appear to have any 3G service or am able to send text messages. It was turned off after an overdue payment but this was paid 4 days ago and it’s not back on
My phone has shown NO Service for 3 days now and I can't use it to phone anyone. I've looked up on the O2 site, given my post code YO61 1SL and it says there is a mast out of service, how can I find out how long its going to be before I have my phone...
Hi recently moved from ID Mobile aka 3 mobile and I’m having streaming issues I never had with ID at the same locations, I pay more on O2 because I thought I was getting a more superior service with better coverage, but now I’m beginning to have my d...
Hi Gurus,Here's a fault for you to sip a coffee over please.Both my wife and I are using O2. She has an Apple Iphone 12 and I have a Nokia G20 running android 11. Both up to date.I can ring or answer a call to anyone without issue.My wife can also ri...
Don't know what going on - but I've left a few posts this evening, and the posts are showing in the wrong order and out of sync.
I recently updated my phone but I can't use data Internet just says it can't connect. I've tried the steps to make it work but still nothing. Can anyone help please?
Hello, let me sum up my story of switching from Monthly to Pay As You Go:1. I asked for migration from Monthly to PAYG as I was leaving the country. The card was sent to my address.2. I received the new SIM card, which was supposed to be used after 1...
I have very poor 4G using O2 at the moment; I have a pay as you go SIM in my phone as well (it's a dual SIM OnePlus) and get much better speeds through the EE SIM. So same phone, same location and same mast. But with O2 I get 1.04 Mbps down and 0.68 ...
I’ve just got my new phone replacement on Monday and have not been able to use it as not connecting and giving me any signal. Spoke to two people in the phone who told me they needed to remove the bar but still not sorted
