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Forum Posts

Boston, MA no cell service being picked up

Hi, we arrived in Boston last night, I cannot get access to any cell service, not at the airport and not in the city. I had no issues in Toronto a couple of months ago, and in running a 4g phone. Any thoughts?

Lemmeatem by Level 1: Joiner
  • 328 Views
  • 2 replies
  • 0 kudos

Resolved! Home wifi coverage

Hello, I have 400mb broadband but the coverage in my home is very poor. How do you apply for additional wifi units? Please help

PaulT01 by Level 1: Joiner
  • 462 Views
  • 3 replies
  • 0 kudos

Resolved! Mobile Account Manager – My O2 - can't install it.

So I have been using the My 02 app for ages and yesterday as I started it a message popped up regarding the app being out of date and I needed to update it, so I clicked on the update and it went to the google play store but no app there for updating...

DarrenMK by Level 1: Joiner
  • 730 Views
  • 3 replies
  • 0 kudos

Resolved! Erase temp number in Apple id

Hi everyone, I hope someone can help please?I've just ported my number over from ee but I had been using the temporary number that came with the SIM card which was linked to my apple I'd, messenger etc. Now my old number has been ported over the temp...

Nottslad by Level 1: Joiner
  • 1759 Views
  • 8 replies
  • 0 kudos

Poor network

Network issues again for over two weeks ,its not my phone or sim and my wifes also having the same issues with 02

Rm15 by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Terrible Network

Hi I am wondering if anyone can help. I recently joined O2 and my signal is abysmal, I don't have any in my house, place of work, or university despite everything saying the network is OK. I have reset my network connections and nothing, I am at my w...

Bmag3 by Level 1: Joiner
  • 559 Views
  • 3 replies
  • 0 kudos

Resolved! Bad signal

I keep loosing signal to the point I can't use my phone for calls or txt. The Internet also will not work and I have tried everything suggested but still have issues. Only time i can use it is when I'm connected to a WiFi source. It's been like this ...

Johnc1 by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

Resolved! Two direct debits set up

I already had a direct debit set up, but last week O2 set up another direct debit without cancelling the other direct debit and did not notify me of why they were setting up another direct debit.

Smurf52 by Level 1: Joiner
  • 817 Views
  • 2 replies
  • 0 kudos