This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! O2 porting issues

My number was ported on Monday 31st and I had service for 1 day before my signal dropped out and has not come back. Now my old SIM is useless and I do not have the "new" number originally associated with the O2 sim. O2 are literally charging me and p...

AimeeK by • Level 1: Joiner
  • 874 Views
  • 4 replies
  • 0 kudos

Bad service and customer service

I have been having problems with my signal within my area. The mass is always broken and they have attempted to fix it many times. Over the past 6-7months I have spoke to a number of different people and I always get put through to other people who d...

laurie2 by • Level 1: Joiner
  • 692 Views
  • 3 replies
  • 0 kudos

Resolved! Can make calls

Is 02 down I can’t make calls even the 202 number and there is no 4g network

Misty3 by • Level 1: Joiner
  • 706 Views
  • 2 replies
  • 0 kudos

Resolved! Volt game

Volt game is inaccessible via the my o2 app. Whenever I load it is closes the web

Arasheed by • Level 6: Acolyte
  • 1653 Views
  • 5 replies
  • 1 kudos

Resolved! Negative balance

What happens to the negative balance after the contract ends

Arasheed by • Level 6: Acolyte
  • 989 Views
  • 2 replies
  • 1 kudos

Porting problems. Please help

The port was confirmed for the 31st of October, Old sim stopped working, but number didn't port, contacted customer support who said it was due to a holiday, Said it would port on the 1st Nov, That didn't happen, called customer support who said it w...

SimG by • Level 1: Joiner
  • 2236 Views
  • 5 replies
  • 0 kudos

Unable to call one specific number

Since this morning (03/11/2022) I have been unable to call my wife's mobile number. I get the error message 'Calls to this number are not being connected. If you've dialled correctly it means that this number is not available from this network'. I ca...

IDF1963 by • Level 1: Joiner
  • 2183 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot make or receive voice calls when roaming

Hi, PAYG SIM in a Galaxy S22. 4G and SMS working fine when roaming but incoming and outgoing voice will not work. I have to try multiple attempts at manually changing network or switching flight mode on and off to make or receive a voice call. It's a...

Milzee by • Level 1: Joiner
  • 840 Views
  • 3 replies
  • 0 kudos

PAC Code

I've just come over to O2 from EE. I entered my PAC Code when I applied for new sim which arrived yesterday. I thought porting of my old mobile number should have happened by now. Can I ask when I can expect it to happen?Rob

RobElee by • Level 1: Joiner
  • 1549 Views
  • 7 replies
  • 0 kudos
Top Kudoed Authors
View All
Top