This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Weird texting

I had a miss call from my wife so I texted her what’s up and a random person replied?? It was under my wife’s profile card so it can’t be a mistake!! What’s going on and please no stupid replies, it’s kind of weird and seriously worrying

faborson by • Level 2: Apprentice
  • 505 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch mobile data settings

Changed my watch 2 weeks ago and can’t get mobile data set up . Keeps getting error 14

aki by • Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Resolved! First time o2 user. What completely useless customer support.

I already feel like leaving o2 and I've not even received my SIM yet! My phone needs a second SIM [eSim], o2 support eSim, thought great they'll do. Haven't received my sim yet, but looking on the help pages under how to request a eSim. In store or c...

Shep47 by • Level 1: Joiner
  • 1345 Views
  • 2 replies
  • 3 kudos

Resolved! Not able to Send Texts on New Samsung A 13 Phone

Just got a new Samsung A13 which is an upgrade from a very old Huawei phone so having to get use to new phone. First problem was sim from old phone was too big so phoned O2 and they sent me a nano sim put that into new Samsung and managed to get the ...

Calls on Galaxy Watch 5 Pro LTE

I have a Galaxy Watch 5 Pro LTE. I went to an O2 shop and added a line for it. After several failed calls to 202, a visit an O2 shop, various attempts, and internet searches I managed to get calls on the watch when the watch is not connected to the p...

Loblyk by • Level 2: Apprentice
  • 2587 Views
  • 7 replies
  • 0 kudos

Resolved! My O2 esim not working

Hello i just purchased a new iphone 14 pro from O2 on contract , i previously had an esim from O2 on my 11 proso when i purchased my new phone i also took an esim card for the same number from the O2 store as i had lost the previous one now i have ad...

MK63 by • Level 1: Joiner
  • 1147 Views
  • 1 replies
  • 0 kudos

Resolved! Calls outside the UK

I am currently outside the UK in Europe but when trying to dial the UK using the 44 prefix I can get no service which would suggest that I am being blocked making calls outside the UK. I’m on a standard airtime and data tariff and well within my allo...

NOF by • Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

Recently moved to O2 - very patchy signal, even in London

Hi all, I recently moved from EE to O2 after having been on EE for a few years and have now been O2 for about a month. My experience of O2 has been that data availability is incredibly patchy, to the point of only being usable about 50% of the time.I...

Resolved! Apple Watch

Hi, my son would like an Apple watch, he has Iphone 13 with a Smarty Sim in the phone. I am an o2 customer, if I got an Apple Watch for him on my account, will he be able to connect it with his phone & smarty sim? TIA

Resolved! O2 delivery

I ordered a Samsung tablet it says it’s on the way when I click on track order but I spoke to someone on the app and they said it had been delivered but I haven’t received any confirmation from the courier or received anything

Dan77 by • Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View all
Top