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Number change

Hi I have at last got my old number on my new phone but the temporary SIM card number is still showing as my number and I have gone into settings and amended it but it won’t save it ?

Francky by • Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

3G/4G down after data upgrade

Recently upgraded my phone/tariff, while I am currently awaiting the new phone to arrive, I have got notifications to say my new data tariff have started since then my 3G/4G has refused to work for the last 3 days. The 3G logo is still showing but it...

Gweg21 by • Level 1: Joiner
  • 566 Views
  • 2 replies
  • 0 kudos

Unable to receive WhatsApp verification SMS

I have an O2 e-sim and am unable to receive WhatsApp verification codes via SMS. I recently travelled abroad and switched WhatsApp to use a local number. Now I'm back in the UK and am trying to switch WhatsApp back to my O2 number. However I never re...

Boxers by • Level 1: Joiner
  • 2056 Views
  • 8 replies
  • 0 kudos

Resolved! Apple Watch mobile data not working

Hello I have purchase a Apple Watch 7 from Apple store and then purchased airtime with O2 last week. Till now I have no mobile data on the watch. Say to call O2 on 202 and quote reference code 14. Rang O2 twice now and they have no idea what this mea...

Baguio by • Level 1: Joiner
  • 2315 Views
  • 8 replies
  • 0 kudos

Mobile Network Speeds Unacceptable/Appalling - What to do?

Hello all. I am at the end of my tether with this one. I switched from Three to O2 relatively recently (some of you were kind enough to suggest solutions to a number porting issue I was having at the time, thank you). I would have stayed with Three b...

EffectOne by • Level 1: Joiner
  • 6104 Views
  • 5 replies
  • 1 kudos

Resolved! New iPhone 13, no service?

I have recently bought the new iPhone 13 (like two days ago recent). The phone is all set up, new sim inserted, same number, same everything. But for some reason I have no service? Like none, anywhere. So I’m only able to use the phone online when co...

Help34 by • Level 1: Joiner
  • 916 Views
  • 1 replies
  • 0 kudos

O2 messing me around

I bought a iwatch in august and couldn’t connect it to o2. I have been on a saga since. Here is a summary of what they have got me to do:I was on o2 business (paid by my workplace) and they said o2 business is not compatible with watch. They moved me...

Norniron by • Level 1: Joiner
  • 792 Views
  • 3 replies
  • 0 kudos

Resolved! Different number

Hi. When I got the phone/contract I decided to keep my old number but since then people I text receive the message from a different number and not the one I wanted to keep, but when I text out people receive the message from my old number that I want...

Shaun6 by • Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Resolved! Lot of Data used within half hour

My average data use is 6GB per month I pay for 20GB per month Yesterday , I received a text to say I had used it all which I thought was odd . But I bought a bolt on for 2GB to get me through till when it is renewed in 4 days.mysteriously this was us...

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