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Resolved! how to change the number associated with my account

This may well be the wrong place for this question but I am losing the will to live so please help...The number associated with my o2 account which incidentally has only been in operation for a few days is wrong. For the sake of clarity lets call it ...

David2169 by • Level 1: Joiner
  • 504 Views
  • 2 replies
  • 0 kudos

OTP/Confirmation Texts not received

Hi, Just moved from EE to O2 and am not receiving OTP/Confirmation Texts. Apparently this means the porting was not done correctly. @O2Sarah- & @O2Daniel can you help ?? Thanks Guys.

Rick1199 by • Level 1: Joiner
  • 725 Views
  • 4 replies
  • 0 kudos

Resolved! How do I know if my order is confirmed?

I recently applied for a new contract on O2, however shortly after I finished the online application the website took me to an error page reading ‘looks like something went wrong’. im not sure wether or not my order is confirmed, however I have recei...

Loss of signal and internet

Hi. I am abroad and on o2 travel. However this afternoon my access to internet non Wi-Fi and a phone signal has just stopped as I have no signal I cannot call o2 to discuss as I suspect it may have been cut off by them as I have been abroad for over ...

HMFC22 by • Level 1: Joiner
  • 544 Views
  • 2 replies
  • 0 kudos

Resolved! O2 porting issues

My number was ported on Monday 31st and I had service for 1 day before my signal dropped out and has not come back. Now my old SIM is useless and I do not have the "new" number originally associated with the O2 sim. O2 are literally charging me and p...

AimeeK by • Level 1: Joiner
  • 867 Views
  • 4 replies
  • 0 kudos

Bad service and customer service

I have been having problems with my signal within my area. The mass is always broken and they have attempted to fix it many times. Over the past 6-7months I have spoke to a number of different people and I always get put through to other people who d...

laurie2 by • Level 1: Joiner
  • 691 Views
  • 3 replies
  • 0 kudos

Resolved! Can make calls

Is 02 down I can’t make calls even the 202 number and there is no 4g network

Misty3 by • Level 1: Joiner
  • 701 Views
  • 2 replies
  • 0 kudos

Resolved! Volt game

Volt game is inaccessible via the my o2 app. Whenever I load it is closes the web

Arasheed by • Level 6: Acolyte
  • 1647 Views
  • 5 replies
  • 1 kudos
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