Resolved! Phone signal
Hi the last few months my signal is been really bad unless I have WiFi I'm on emergency calls only? Can you help to why the problem my husbands also on 02 and experiencing the same issue
Forum Posts
Resolved! Wi-Fi calling
I am desperate, we have NO O2 network and my WiFi calling is not working. It states I have to call O2 to activate it, while it shows in my O2 that it is activated. O2 shop has provided me with a new sims, I have reset the network, switched of my data...
Resolved! Bar lifting and Sim activation failure
Requested phone Bar over safety concern (turned out was just a failed SIM). New Sim sent by 02. once inserted to phone I requested, by a phone call to 02, (more than once now) activation of blank Sim with original number and for the Bar to be lifted....
Resolved! Someone is accessing my account
How can my ex husband access my account and keep changing my name! I’ve changed my password to something so obscure no one would know it! I’ve also changed my security question to something so random!
Resolved! 4G and WiFi calling repeatedly being lost.
Hi. I've been on O2 for a while and have recently added another SIM to my account for my wife. I had to speak to someone to enable WiFi calling on her account which was done successfully. However, she is repeatedly getting a pop up that says '4g call...
phone calls keep breaking up. people complain about not being able to hear me
Its a new phone (galaxy s22) came with a new sim. I litrally can't make any phone calls. people just cant hear me on the other end. I use my phone a lot for work so this is a massive issue and i dont know how to solve it. I had the same issue with my...
Resolved! SIM 1 not allowed
I have put a new replacement SIM into my Motorola G50 but the message SIM 1 not allowed comes up. How can I deal with this?
Roaming not working
Hi. I came to Cyprus, but my internet is not working here. How can I turn it on?
number not working since porting
I desperately need help! I switched to o2 14 days ago, received my phone 10 days ago.I ported my number from EE and I can make outbound calls but cannot receive calls or messages. I cannot access my online banks or any .gov accounts as they need to s...
