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Forum Posts

Resolved! Problem with paying bill

Hi thereDoes anyone else have a problem paying their bill? I'm a pay monthly customer and I attempted to pay my bill online a few days ago. But all I'm getting is 'Your bill is being processed' yet I am getting messages from 02 saying that I still ha...

DD72 by Level 1: Joiner
  • 616 Views
  • 2 replies
  • 0 kudos

Apple Watch series 7 won’t update

Hi, for a while I have been trying to upgrade to the current IOS on my Watch s7 but every time it says try again and error ive tried un pairing the Watch, I also reset my Watch completely and still the same error tried hard reset on my iPhone, iPhone...

jordan10 by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

iMessage not working since porting over

Hello, I’ve ported over from smarty 2 days ago now. iMessage is refusing to activate. I’ve tried the SIM card in two iPhones so I know it’s the network not Apple. So far I’ve, reset network settings, hard reset the iPhone, restored the iPhone, turned...

Ashley103 by Level 1: Joiner
  • 2384 Views
  • 11 replies
  • 0 kudos

Resolved! no network can't call o2 support

my network just dropped out. I have tried the obvious turning phone off and on but still no connection. Worse still can't contact O2 supportNetwork coverage says fine on the status page.

tropez by Level 1: Joiner
  • 1455 Views
  • 5 replies
  • 0 kudos

Resolved! how to change the number associated with my account

This may well be the wrong place for this question but I am losing the will to live so please help...The number associated with my o2 account which incidentally has only been in operation for a few days is wrong. For the sake of clarity lets call it ...

David2169 by Level 1: Joiner
  • 504 Views
  • 2 replies
  • 0 kudos

OTP/Confirmation Texts not received

Hi, Just moved from EE to O2 and am not receiving OTP/Confirmation Texts. Apparently this means the porting was not done correctly. @O2Sarah- & @O2Daniel can you help ?? Thanks Guys.

Rick1199 by Level 1: Joiner
  • 724 Views
  • 4 replies
  • 0 kudos

Resolved! How do I know if my order is confirmed?

I recently applied for a new contract on O2, however shortly after I finished the online application the website took me to an error page reading ‘looks like something went wrong’. im not sure wether or not my order is confirmed, however I have recei...

Loss of signal and internet

Hi. I am abroad and on o2 travel. However this afternoon my access to internet non Wi-Fi and a phone signal has just stopped as I have no signal I cannot call o2 to discuss as I suspect it may have been cut off by them as I have been abroad for over ...

HMFC22 by Level 1: Joiner
  • 542 Views
  • 2 replies
  • 0 kudos