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Forum Posts

Resolved! O2 insurance

I think I bought o2 insurance for my apple tablet. How do I check this? There is a problem with it and I have no idea how to go about the insurance/ I can’t remember if I have the insurance or not! Please help!

Keira2 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Error code 14 - Apple Watch

Hi I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the last bit which is ‘set up mobile data’. At this point all I keep getting is ‘Oops - something went wrong contact o2 and quote error code 1...

IP1 by Level 1: Joiner
  • 2853 Views
  • 14 replies
  • 0 kudos

Resolved! Cannot receive calls from Vodafone customers

I cannot receive calls or texts from anyone using Vodafone. When they try to call it just disconnects the call. I’ve tried turning the phone off and on, cleaning the sim, resetting the settings, using a different phone and nothing resolves the issue....

Sgarcia by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling phone line from abroad

So i moved to australia. Paying for my UK number untill I was sure I wanted to stay. Now 7 months in I'm staying I need to end my dealings with o2. Now what? So I cannot log into the app when I put my UK sim in it says unavailable. Theres an internat...

Resolved! Can’t call 3 digit numbers.

Hi guys. I’ve tried to make calls tonight to NHS 24 and it keeps cutting me off. I’ve tried calling 202 for customer services and it’s doing the same thing. Can anyone help?

cacaaa by Level 1: Joiner
  • 1251 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung S20 FE Voicemail issues

Please can someone help, All of a sudden my connection to voicemail isn't working. When I call the 901 number or hold down 1 as a shortcut the call ends before it connects. I have full reception and have tried this in multiple locations. The notifica...

JChang by Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch

I bought an Apple Watch in February. It is an SE cellular. I am trying to purchase a tariff so I can use the watch without carrying my phone. I started this process in February and have still not been successful.I have have made many calls to O2, bee...

MJane by Level 1: Joiner
  • 4162 Views
  • 10 replies
  • 0 kudos

Resolved! Port failure

Hi there, My port was booked for yesterday. - My old number has gone off (it says number not recognised when someone calls it) - temp number is normal (continuously switched on and off but no switch) Any ideas?

Dougldn by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Service abroad

Please help I can’t use my phone in ITALY and have an unwell pearent I need to make calls no lady can call in either

Debs28 by Level 1: Joiner
  • 505 Views
  • 3 replies
  • 0 kudos

Resolved! Contacts coming up as Unknown callers randomly

Hi my phone has started displaying a contact as an Unknown caller when they ring me about 80% of the time now! I've checked all phone settings and they seem fine, done a soft reset on phone but nothing really helps! My Question is could this be a 02 ...

GG_66 by Level 1: Joiner
  • 1138 Views
  • 1 replies
  • 0 kudos