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Forum Posts

Resolved! Airpod Pro

I purchased a pair of AirPods pro 2 for a Christmas present - which I paid £239 for. My understanding was that for that price they were AirPods pro2 however when she has opened them you have only sent AirPods pro.

Miko31 by Level 1: Joiner
  • 647 Views
  • 2 replies
  • 0 kudos

OTP codes

Hi All, Has anybody had problems with receiving OTP codes for online purchases etc too late to validate a purchase? Could it be an O2 network problem? My iphone (iPhone 6) settings are OK. The retailer (John Lewis NewDay credit card states their end ...

TonyR1 by Level 1: Joiner
  • 1813 Views
  • 9 replies
  • 0 kudos

new mobile phone

Hello, I have just got a new mobile phone. It is a Motorola G9 play. I have transfered the number over from my old mobile phone [Personal details removed]. It has a new sim card in it which I have registered on the website. However I cannot connect i...

mge by Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Get old number back

I've recently cancelled my current pay monthly contract and have decided to be a pay as you go customer for a while. Yesterday was my last day to use my PAC code to keep my number and now my sim card has been deactivated. Is there any way I can get t...

Lisalou91 by Level 1: Joiner
  • 1064 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 13

my iPhone 13 has died and will not restart despite the usual attempts. Any solution apart from visiting a store?

PaulUK by Level 1: Joiner
  • 1369 Views
  • 5 replies
  • 0 kudos

Resolved! 1 time code message

hi hope im in the right place i need some help please i keep getting a 1 time code message coming through at night time i know nothing about this what is it for and why do i get them please help

Resolved! New simm

Could you check that the new simm has been activated for the new phone I bought my grandson last month thankyou

Sue1955 by Level 1: Joiner
  • 795 Views
  • 2 replies
  • 0 kudos

Resolved! sim renewal

My sim only deal is up at the of the month.I've been looking on-line and third party suppliers have far better deals than o2 but when I try to get this sorted I'm automatically sent to o2 shop and these deals are not available I've tried 3 different ...

arcaladh by Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Awful reception

For months I have no reception in Middleton center(m24).I spend several hours a day-there-what can i do apart from getting new phone and diffy network?and my phone is of no use for either calls or wifi.I would change provider but am on contract

Eamon1998 by Level 1: Joiner
  • 494 Views
  • 2 replies
  • 0 kudos

Resolved! PAC Code for previous phone

Is there any chance I can a PAC code for a previous number that I do not have anymore? Left 02 about a month ago

Ted5 by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos