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Forum Posts

4g calls turned off- o2 has turned off 4g calls

I have had a reoccurring issue with message:4g calls turned off- o2 has turned off 4g calls my phone is unusable. The fixes suggested elsewhere of restart phone do not helpi had a sim swap in o2 store. That fixed the problem for around 12 hours.How d...

steve07 by Level 1: Joiner
  • 2253 Views
  • 2 replies
  • 1 kudos

Resolved! No internet, I have top up yesterday

hello, My tariff was 30 pound per month but yesterday I changed with 20 tariff per month but nothing happens so I too up with 30 pound and my internet started to work again. This morning my internet stop to work and I went on my account of O2 and saw...

Elena111 by Level 1: Joiner
  • 560 Views
  • 1 replies
  • 0 kudos

Terrible signal coverage

Hello!I am currently in Bedford and I have a terrible network coverage. In our area it's been like that for months and no one is doing anything to improve it, not sure why! It is not just me - it's my husbabd with his phone, a friend of ours when he ...

Renaty by Level 1: Joiner
  • 1484 Views
  • 5 replies
  • 0 kudos

Resolved! Signal issue

I have been struggling from signal issues lately . At first I thought it was the places I have been to but now literally every where I always get signal problems. I turn my phone off and on and my date as well but that doesn’t work at all and it sudd...

Zuu by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung A22 not showing notifications

I have just bought the Samsung A22, usually I get the Samsung S galaxy range phone. My new phone is not showing notifications on the status bar,or on individual badge icon. So I am not aware, if I have a text or missed a call. On the S galaxy range, ...

Resolved! replacement iPhone will not connect to 02

Just received a replacement phone from 02 on 02 insurance. iPhone 13. This phone is denying access to 02. Have restarted, updated IOS and also tested SIM in a other phone (it works). Seems like it is an issue with the handset we have been sent which ...

Anonymous by Not applicable
  • 387 Views
  • 2 replies
  • 0 kudos

Resolved! Blacklisted phone

Hi, My sister in law gave me samsung s9+, she bought it long ago from previous owner back in Poland and phone was working fine, but when I tried to use my o2 sim in uk it turned out that phone is blacklisted, is there any way to find out which carrie...

S3b by Level 1: Joiner
  • 817 Views
  • 3 replies
  • 0 kudos

Resolved! Network coverage

Minimal patchy coverage in an area where tracker says coverage is excellent for 3 months now. I get the message below re current problems. Message hasn’t changed for 2 months except the predicted fix date moves on every day so it’s exactly 2 weeks in...

Doc by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Resolved! smartwatch

hello

glynis by Level 1: Joiner
  • 988 Views
  • 7 replies
  • 0 kudos