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Resolved! Text messages arriving days late or on time but multiple copies

I'm having terrible trouble with receiving text messages. Today I was trying to buy a new computer, and the bank required two-step verification, but I'm not getting the txt containing the verification code, despite it being OK at the bank's end. Last...

Resolved! Esim

Hi Can anyone help just one question I have an s21 phone on o2 but I have just bought an Huawei sports watch 2 (4g) so my question is can I purchase an Esim to work with the watch and the phone so I can receive calls without having my phone with me T...

call forwarding

Why can't i use call forwarding?

Resolved! Low credit notifications

I have a new PAYG SIM on a rolling plan. Why is it that I keep getting "credit running low" messages when I have plenty of data/minutes remaining and my credit will top up automatically at the end of thd month? Really annoying and there is no facilit...

Resolved! Text recovery from previous obsolete number 4-5 years ago, possible??

Hello,Long shot question:Is there any possible way to retrieve & recover text history from an old obsolete mobile number on O2 in December 2018 please?Thanks

Resolved! Account activation

I can't login to my account because it keeps saying it needs to be activated I'm in the process of trying to finalise a new phone contract and I can't do that.

Resolved! Apple Watch - Switch link to a different o2 number

I'm looking at getting an Apple Watch for my son on my O2 account for his birthday. He has a separate o2 account and I don't want to order it on this because I don't want him to know that he's getting it. Is it possible to swap the eSIM to his o2 num...

Sim card activation on a recently aquired samsung s22 ultra

I have just taken possession of a samsung s22 ultra but the sim is not provisioned. How do you activate it?

Resolved! Audiable

How can I cancel this

Porting number problem

Hi, I transferred my SIM contract from Virgin to O2. I provided the PAC and the number ported on Tuesday. I’m fine making and receiving calls but I’m not receiving texts. I phoned O2 and did everything they suggested: update number, turn phone off an...

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