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Credit file

Can o2 managers contact me urgently please about an entry on my credit file which shouldn’t be there. Waited over 5 weeks for credit file email to respond….they say 3 days…this is over 45 days now. Supposedly the 11 agents I spoke with on the phone h...

Resolved! my screen occasionally goes orange

on the rare occasion when I swipe up to put my pin in my screen goes blue at the bottom and then the rest of the screen goes orange I bought the phone in November it happened in the first week then just happens occasionally

J5 by • Level 1: Joiner
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Resolved! Really old phone, can you get voice messages back??

Hi, my mum has a really old phone that she still uses, it’s a Samsung, a flip up one where you have to press the numbers a couple of times to get the letter. My dad recently passed away and she had some voice messages on there from him but she accide...

Allie82 by • Level 1: Joiner
  • 1195 Views
  • 3 replies
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No wifi on London Underground - ported number from Three

I've been trying to connect to the Virgin Mdia Wifi on the London Underground.I get the following message "To use Wifi on the Underground you need to be on 02 and registered with 02 Wifi. We'll send you a text with more info on how" I never receive t...

p-zilla by • Level 1: Joiner
  • 1123 Views
  • 4 replies
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No service

We currently have no service network in our area for the third day. Supposedly works are being carried out and maybe a timeline of the end of February has been given to other users which is not acceptable!

JW19 by • Level 1: Joiner
  • 651 Views
  • 2 replies
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Resolved! Text messages arriving days late or on time but multiple copies

I'm having terrible trouble with receiving text messages. Today I was trying to buy a new computer, and the bank required two-step verification, but I'm not getting the txt containing the verification code, despite it being OK at the bank's end. Last...

Ken2211 by • Level 1: Joiner
  • 1651 Views
  • 3 replies
  • 0 kudos

Resolved! Esim

Hi Can anyone help just one question I have an s21 phone on o2 but I have just bought an Huawei sports watch 2 (4g) so my question is can I purchase an Esim to work with the watch and the phone so I can receive calls without having my phone with me T...

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