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Resolved! Unable to make calls

I am unable to make calls. It’s not a signal issue. I’m up to date with payments. The virtual assistant is useless as advised me to ring… but I can’t as that’s my problem. The o2 messaging service no one is responding and the live chat has disappeare...

Porting Error - No Number Sim unregistered

Business Number meant to have ported on Monday. Phone showed sim unregistered from existing provider, So swapped the SIM over to the new o2 one. Still Sim unregistered. Ring my number (which i have had for 20 years) and nothing. 2 hours later and num...

Resolved! Fault on phone

Hi there. I have had my phone for just over 6 months. The screen has started to regularly go blank and unresponsive when i make a call which means i am unable to end the call or use keypad etc when prompted. Can you advise

Resolved! Barbados

I’m in Barbados what is my tariff

Resolved! Signal

I've got a s22 ultra phone and I keep losing signal to the point if I'm even in a shop or out I can't use phone to call or recieve call or text at times, I've been with o2 for bout 4 month and only got this problem with o2 any help would be great ple...

Internet stops working when in 5g area

I have a Samsung S22 so 5g is supported and my contract includes 5g. But whenever I am in a 5g area the internet stops working. If I turn 5g off in settings it works again with 4g. But not an ideal solution as I want to use the 5g. O2 customer suppor...

Resolved! My phone was delivered to the incorrect address

Hello, my phone has been delivered to an old address of mine (I haven’t lived there for 8 years and have had multiple phones delivered to my correct address since then -and I’ve moved twice, so I am unsure why the address has defaulted back to such a...

Resolved! Parental setting

Hi how do I turn parental settings off on my phone so I can watch 18+ content

Resolved! got a deal with virgin for O2 Virgin Gave the wrong email.

Yesterday I accepted a offer from retentions, at virgin media that included a new SIM with O2. They created the account and put in the wrong email address into O2. What do I do to make O2 change it on the account to the proper email address. As they ...

WhatsApp verification code

Hi all.I am not being able to get a verification code from WhatsApp regardless of what I try.I have a second SIM card on the same phone, from a different provider and that work instantly. Could really use some help here Thanks

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