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Resolved! Apple Watch.

I no longer use my Apple Watch so was going to allow my daughter to have it. It’s okay monthly and obviously will continue to pay it but I currently have an airtime plan for it will this affect her using it? I have completely removed it from my iClou...

Sim activations

How to activate my sim

Resolved! Broken phone, can't access messages to verify account and upgrade

As title suggests. Wish to upgrade my contract due to my phone breaking and I can't purchase an upgrade as I can't access my phone screen to verify the code...

Not receiving auto generated messages

Good Afternoon all, I have recently moved to O2 from another network. I used a PAC code to shift my number across. Its now been a couple of weeks but i am not receiving auto generated messages from my bank for security checks and im not receiving ver...

Resolved! No Mobile Data

My Samsung Galaxy S20 FE 5G shows connected to 4g but no internet connection. I have powered phone down and restarted. Tried switching Flight mode on and off. Reset network settings. Switched off 5g. Checked latest software update and all to no avail...

Resolved! Deleting MyO2 Account

Hello everyone, does anyone know how to delete O2 account? I left O2 and switched to a different provider but my online account still exists. There is no number under it as I ported my number. Any help would be appreciated

Resolved! O2

On my Samsung galaxy mobile, when I try to access the Internet via the Samsung Internet icon, I keep getting the 02 wepage with no other option. Can someone help me resolve this problem?

Resolved! Data or calls?? Galaxy watch5 pro. HELP!!

Hi guys Happy New Year to all. I'm really confused I've had so many different blogs from people about how to set up my Samsung galaxy watch 5 Pro with O2. I have a new EE sim on the phone I have any SIM on the watch both have been activated and on th...

Resolved! Finding the detail of how many texts I have sent and how many minutes I used

HiWhere do I find the detail of how many texts I have sent and how many minutes I have used when my current packag is for unlimited useage ?? thanks A

Resolved! Using O2 E-sim roaming in Europe

Dear Team,I have just ordered an O2 E-sim for my phone. But before activating this I want to find out if this would work for using internet and calling whilst roaming in Europe. As going through the forum there are mixed replies with some saying it d...

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