This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Mobile Keeps Cutting Out

Hello, When I receive a call my Mobile Phone cuts off after 1 or 2 minutes The message is "No Network Coverage" My Mobile is set to 3G because the 5G signal is very poor in my areaThe 1st part of the postcode is IP9A new Sim is being sent to me. I ha...

wgh by • Level 1: Joiner
  • 811 Views
  • 4 replies
  • 0 kudos

Resolved! Lost iPhone 13 how to set up the new replacement

Good morning! I lost my iPhone 13 last Thursday. 02 kindly blocked it, helped me make an insurance claim and a new replacement is due today. Very impressed with the service. When the new phone is delivered how do I ‘transfer’ or retrieve all my data ...

Banjax by • Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Caller ID

The telephone number at the top of my bill is the original number but it was changed to my old number. When I make calls my name does not display and says no caller ID - can this be updated?

Pam14 by • Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Resolved! Need to change delivery address as next day delivery is late - can’t get through to anyone

Need to change delivery address as next day delivery is late (want to change to my work address) - can’t get through to anyone via -live chat-Dhl are passing all responsibility onto o2 “the sender” As it stands there’s going to be a delivery attempt ...

Jakersby by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

My iPhone 11 on iOS 15.6.1 will not let me enable wifi calling or 4G calling. I’ve tried to find the option to add to my account in My O2, but it lists phones that are much older than mine as the ones allowed and offers no option to add this to my ac...

Resolved! Locked out - forgotten pattern

Dear Lord....how difficult it is to try and speak to someone at O2...!!! The irony is not lost on me. I have forgotten the pattern sign in on my Galaxy A03. I'm menopausal. I completely blame my hormones for this loss of memory. I really don't want t...

Julie-54 by • Level 1: Joiner
  • 728 Views
  • 2 replies
  • 0 kudos

Resolved! Network coverage

How do I speak to a human that works for O2 to help me with my network issues? I have the most shocking network coverage wherever I go anywhere and I’m wondering if it’s something I’ve done with my phone set up or if O2 just has very poor coverage? T...

IzabellaB by • Level 1: Joiner
  • 466 Views
  • 1 replies
  • 1 kudos
Top Kudoed Authors
View All
Top